Setting Up and Configuring BSM Connector > Setup and Configuration > How to Configure BSM Connector to Communicate with OMi

How to Configure BSM Connector to Communicate with OMi

To enable the connection between BSM Connector and OMi, the BSM Connector certificate must be approved on the OMi side, and the BSM Connector instance must be configured as a BSM Connector connected server in OMi.

When you add a BSM Connector integration to OMi, the BSM Connector instance must be accessible to OMi.

  1. Prerequisite. Install and configure BSM Connector.

    For details, see the interactive BSM Connector Installation and Upgrade Guide.

    Note: On the BSM Connector server, close any running instances of the command ovconfchg -edit.

  2. Prerequisite. In a distributed OMi environment with a load balancer or reverse proxy, configure HP Operations Agent manually.

    In a distributed OMi environment with a reverse proxy or a load balancer, the OMi Data Processing server and the BSM Connector server may not be able to communicate with each other in order to request and install a certificate. To provide the agent with a certificate, you must issue the certificate manually on the OMi certificate server and then import it manually on the BSM Connector system. In addition, you must manually set the MANAGER_ID configuration variable. The MANAGER_ID defines who is allowed to access the agent from outside. For details, see How to Configure BSM Connector to Communicate with a Distributed OMi.

  3. Prerequisite. Make sure the BSM Connector certificate request is granted on the OMi side.

  4. In OMi, open the Connected Servers manager from Administration, select:

    Administration > Setup and Maintenance > Connected Servers

    In the Connected Servers pane, click New and select BSM Connector. The Create New Server Connection - BSM Connector dialog box opens.

    The information you need to enter depends on the type of integration data you want to collect with this BSM Connector:

    • General

      Complete the mandatory Display Name and Name fields. Additionally complete also the Description field. To activate BSM Connector server after creation, enable the appropriate box provided at the bottom of the page.

    • Server Properties

      Enter the Fully Qualified DNS name of the server. Optionally, set the Advanced Delivery Options.

    • Policy Management

      Set the communication port. To restore the port to the default value (30000), click Set default port. You can launch the BSM Connector by clicking the Launch Policy Management Launch Policy Management icon, in case this is configured on the BSM Connector.

    • Event Drilldown

      Event drilldown enables OMi users to launch the user interface of the third-party system in the context of an event collected through BSM Connector.

  5. Click Finish to save the new BSM Connector integration.

    After the wizard is successfully completed, a new connected server is created.

  6. Results. You can view the collected data in OMi, depending on the type of integration data that you collect. For example, you can view data in RTSM or Service Health.

    Note: You must first configure and activate policies in BSM Connector to start the data collection. To stop data collection, deactivate the policies.

For full details about how to configure a BSM Connector connected server, see the OMi online help or the OMi Administration Guide.