You access BSM Connector using a supported Web browser, from any computer with a network connection to a BSM Connector server.
The BSM Connector user interface opens without prompting for user authentication if single sign-on (SSO) is configured and the user is already logged on to OMi. In this case an LW-SSO session cookie stored in the Web browser contains the OMi authentication information. OMi users can access BSM Connector only if they have the necessary permissions (for example, if they are members of the BSMC_ADMINS
group).
If BSM Connector is configured for smart card authentication, you are prompted to insert your smart card and enter the PIN.
You can start the BSM Connector user interface in the following ways:
Start the BSM Connector user interface from a Web browser
To start the BSM Connector user interface, open a Web browser at the following URL:
https://<BSM Connector system>:30000/bsmconnector/
<BSM Connector system>
is localhost or the hostname of the BSM Connector server. If OVTomcat is configured to use a different port, use this port instead.
Depending on the security settings in your environment, you may have to log on or provide your smart card PIN. If asked for log-on credentials, type the user name and password of a local user account. The user name and password of the default local user account is:
User name: admin
Password: admin
Note: BSM Connector locks the user account for 60 seconds after five failed logon attempts. Each subsequent failed logon attempt restarts the lockout period.
Start the BSM Connector user interface in OMi
OMi enables you to start the user interface of BSM Connector or of the third-party system directly from within OMi. The following integrations are available:
Connected Servers manager. Navigate to Administration > Setup and Maintenance > Connected Servers. In the Connected Servers pane, locate the BSM Connector you want to launch and open it for editing.
In the Edit Server Connection window, navigate to the Policy Management tab, and click the Launch Policy Management link.
The following illustration shows the Launch Policy Management link in the Connected Servers manager.
Event context. In the OMi Event Browser, right-click an event that has been forwarded from a BSM Connector server, and then select Configure > Integration Policies.
Depending on the security settings in your environment, you may have to log on or provide a smart card PIN. If you are prompted for login information, type the user name and password of a local user account. BSM Connector does not require you to log on if single sign-on is configured.
In the OMi Event Browser, right-click an event that has been forwarded from a BSM Connector server, and then select Show > Event in Source Manager.
UI integrations with third-party systems are not available out of the box. For information how to configure a UI integration, see How to Configure Drilldown into Third-Party Systems.
To log out of BSM Connector, click Logout at the top of the page.
If a user ends a BSM Connector user interface session by closing the Web browser window or tab (for example by clicking the Close button in the window's title bar or using a menu option), BSM Connector automatically logs the user off after 60 seconds.
Problem: The login page appears although a valid smart card exists.
Solution: The user is not set up as a local user in BSM Connector. Look for the value of the User Principal Name (UPN) in the Subject Alternative Name (SAN) field in the certificate and add a user with that name to BSM Connector. For details, see Setting Up Smart Card Authentication.