HP Business Availability Center 7.53 What's New Software version: 7.53 / March 2009   This file provides information about new features and enhancement to HP Business Availability Center 7.53, 7.52, 7.51, and 7.50. HP Business Availability Center 7.53 HP Business Availability Center 7.53 contains bug fixes. HP Business Availability Center 7.52 HP Business Availability Center 7.52 contains bug fixes. HP Business Availability Center 7.51 HP Business Availability Center 7.51 contains bug fixes. HP Business Availability Center 7.50 Highlights Business Transaction Management Industry's first integrated BTM solution (TransactionVision, End User Management, Diagnostics, Business Process Insight) Model-driven impact correlation Automatic discovery of complex composite transactions Real User Monitor to support generic TCP/IP protocols Problem Isolation and Resolution Industry-leading Problem Isolation capabilities: Unified end-to-end incident/problem triage process through Business Availability Center/ServiceCenter integration New automated data analysis capabilities Real user integration for impact assessment and problem isolation Topology views for composite application management/diagnostics Advanced baselining and auto-thresholding capabilities (Phase 1) Integrated Service Management Comprehensive SOA Management solution Enhanced integration with Operations Center and ServiceCenter workflow Integrated service level reporting on operational and help desk data Service reports on business data from BPI Improved ease of use Enterprise Integrations Real User Monitor/Network Node Manager integration Single Sign-on End User Experience Real User Monitor Support monitoring of all TCP/IP-based applications Transactional application support Streaming application support Network and server error detection End user versus server time breakdown TCP breakdown Protocol templates for Citrix, Microsoft Terminal Server (Remote Desktop), SAP GUI, SSH, and more Application and network status End user and server communications XML/SOAP application support Content checking and capture Performance breakdowns Action handling Consumer/Provider identification and relationships Automatic frame unification for measurements Richer response time breakdown for pages and transactions Network Node Manger integration to drill down from RUM to show network path and status Improved HP Diagnostics integration Improved HP TransactionVision integration Enhanced Siebel support with out of the box templates for Siebel 7.5, 7.7, 7.8, and 8.0 with frame unification Improved scalability Page definition by any content Transaction enhancements Richer application definition capabilities Configurable performance events Improved management of sensitive data Business Process Monitor Configurable baselines for thresholds and alerts Support for SOA WebServices Now supports LoadRunner replay 9.1 Drilldown to TransactionVision from Business Process Monitor Dashboard New reporting and viewing capabilities for BTM KPIs and new portlets Enhanced integration capability with HP BPI that includes new business process views and new business process portlets New configuration capabilities in MyBAC portal to add and manage favorite pages Improvements in the KPI assignment and configuration for KPI enrichment services Usability improvements with the custom map Service Level Management New service level reporting of BTM KPIs Improvements in the service reports to include new visualizations and new charts Usability improvements in filtering and configuration for SLM status snapshots Problem Isolation Reactive Analysis Improved ServiceCenter integration Drill-down from a ticket into its respective problem analysis in Problem Isolation (PI) Linking an isolation record in PI to a ticket in Service Center, and presenting ticket details throughout the isolation process Easy launch of incident/problem UI to update properties while isolating a problem Creating and attaching a problem snapshot to a ticket RUM integration RUM data correlation for pinpointing suspects Business impact assessment by real users' volume (including future estimates) Real-user-based reports in the Initial Analysis phase CMDB Integration improvements Support for both DDM-based modeling and SiteScope-based modeling Performance improvements Automated correlation of end-user experience and infrastructure monitoring metrics Improved suspect identification through automated correlation score calculation Isolation history A console of historical and current problem isolations, allowing better management and the ability to pick up an isolation process where it was left off Analysis of problem start time for increased isolation accuracy Enhanced permissions management Proactive Analysis Proactive Analysis is a new module of Problem Isolation, targeted at preventing incidents by detecting problem build-up. Automated detection of anomalies through over-time data collection and analysis Automated correlation of infrastructure monitoring metrics with anomalies found Correlation with incidents and planned and unplanned changes Interactive UI for efficient proactive analysis experience System Availability Management Users can now drill down to SiteScope reports from the Business Availability Center Dashboard. The SiteScope adapter was removed and replaced by a direct topology reporting flow through the Discovery channel. Topology updates are now reported to Business Availability Center after monitor updates in SiteScope rather than in bulk when the adapter synchronized. SiteScope automatically gathers topology information and reports the topologies to Business Availability Center for SAP, Siebel and SOA environments, creating CIs in UCMDB with SiteScope monitors reporting status to those CIs. The relevant Business Availability Center for SAP, Business Availability Center for Siebel, and Business Availability Center for SOA licenses are required. Permissions for System Availability Management reports are now managed in Platform Administration's Permissions Management. Platform New Report Manager that improves the report repository to allow for better management and organization of reports New Favorite Filter capability to allow for global customized filters for reports that can be shared among Business Availability Center users New annotation functionality for reports that allows for mark up and call out capabilities on reports and allows for collaboration and information sharing New Task Assistant that introduces the Business Availability Center administrators and operators to the most common workflows within Business Availability Center 64-bit support for the Intel x86-64 Architecture on Windows 2003 Server 64-bit Edition Improvements with LDAP Single Sign-on solution allowing for group synchronization and for faster and easier new user creation inside Business Availability Center Improvements in the Purging Manager for Business Availability Center to allow greater flexibility and manageability of data stored by Business Availability Center Business Availability Center for SOA Diagnostics for SOA New summary views for Web services Improved support for Web service consumers classification and tracking Web services topology view Scalable and robust data integration with Business Availability Center for SOA SOAP request payload capture on SOAP fault Support for ALSB REST Service support (XML over HTTP, any HTTP Server Request as a service) Integration with HP SOA Policy Enforcer 3.0 (SOAM Broker) BPM for SOA Synthetic monitoring CMDB population Joint reports on virtual and real data Visibility into end points Availability of real user data calculated with server faults stats Multiple Web service metrics comparison in metrics over time Reports on the enhanced consumer identification Web Services discovery for Oracle application server Drilldown to Service topology in Diagnostics Business Availability Center for Siebel Simplified deployment through an external deployment verifier/troubleshooter tool SiteScope 9.50 New Baseline Threshold capabilities Free SiteScope administrators from having to manage thresholds. Reduce `false' alerts, and more accurately set thresholds. Advanced calculations and tools enable fine-tuning and allow for dynamic thresholds. Added ability to link baselines to schedules. Automatic calculations provide information on how many errors and warnings would have been sent or not sent if the baseline threshold was active during the calculation period. Threshold Schedules allow users to define the schedule for which a given threshold is active, enabling more accurate alerting and monitoring of IT resources. New Publish Template Changes capabilities New enterprise management of SiteScope configuration via templates. Enables linking templates to objects deployed by the templates. Large-scale changes can be made by updating the template and deploying the changes to all linked objects via a wizard Existing objects can be linked to a template via Global Search and Replace New Credential Preferences Allows for a username/password to be created/managed as a preference and utilized for UNIX/Windows remotes and monitors Preference can be changed and all remotes/monitors using the preference are automatically updated New Auto Template Deployment capabilities Enables the creation and update of configurations from templates or solution templates using an XML file without opening the SiteScope interface. An XML file can be written in any XML editor or generated via the SiteScope user interface and modified to add or replace template variables and variable values. Customized XMLs can be copied into the SiteScope directory structure and the referenced templates and solution templates are automatically deployed without having to access the user interface. Global Search and Replace now includes the option to add, change, or delete thresholds without overriding the selected monitors' entire threshold configuration. 64-bit Windows platforms are now supported via standard monitor types. Solution Templates New Siebel 8 Solution Template. New JBoss AS 4.0 Solution Template. New Exchange 2007 Solution Template. The WebLogic 9.x Solution Template has been updated and now supports monitoring WebLogic 10.x. New MS SQL Server Solution Template. New Microsoft IIS 6 Solution Template; capabilities include monitoring services other than HTTP/HTTPS such as FTP, NNTP and MSMQ. Diagnostics Improved SOA support (See Business Availability Center for SOA section) New and improved UI and navigation Application Explorer view Dockable windows Multi-selection of entities for adding to applications Full exception details with stack traces (previously available only in the profiler) available in the enterprise UI Exporting Diagnostics data to Oracle\MS SQL Server databases MS SQL Server collector Improved support for portal servers Integrations: Drilldown from TransactionVision Improved drilldown from RUM Combined HP Diagnostics/TransactionVision Agent for Java Dynamic threshold setting Business Process Insight Enhanced Business Availability Center Integration: Automatic synchronization of BPI models to UCMDB Allow Business Availability Center Service Level Management and Reporting to work with BPI status and data value feeds Single sign-on across BPI, Business Availability Center and TransactionVision Contextual look across from BPI Dashboard into Business Availability Center directly to the relevant CI Display of additional BPI information in Business Availability Center Dashboard Aligning BPI terminology to that of Business Availability Center Deeper TransactionVision integration: Improve ease of use around importing events from TV Contextual look across from BPI Dashboard into TV TransactionVision TransactionVision (TV) 7.50 includes out of the box integration features and single sign-on with the following products of HP Business Availability Center: Business Process Insight Diagnostics Real User Monitor Business Process Monitor Simplified Business Transaction classification New GUI-based Business Transaction Classification Editor Query enhancements for transaction attributes Business Transaction Classification auto-populates UCMDB Enhanced Sensor/Agent coverage Combined HP Diagnostics/TransactionVision Agent for Java WebLogic JMS support JDBC Sensor SonicMQ Sensor CICS Sensor Enhancements Extended platform coverage 64-bit Transaction Analyzer support 64-bit IDs for Events and Transactions Microsoft SQL Server 2005 support HP Universal CMDB and Discovery & Dependency Mapping Time to value Discovery Wizard Simplified user interface to perform discovery Step-by-step approach walks user through each aspect of the discovery Ability to manage a collection of discovery patterns and configurations Ability to customize or create new discovery wizards via XML configuration Discovery Management Ability to visualize and monitor progress of discovery Ability to identify and manage successful and unsuccessful discovery attempts Capture java system exceptions to display meaningful error messages to the user such as: Missing credentials Timeout No network path Package Manager Improved UI to manage package Properties, Select Resources, and review Selection Summaries Resource Groupings presented in improved UI allowing "clickable" selections to augment and build various packages Package and resource dependencies are resolved automatically Improved performance of package deployment Ability to deploy and undeploy specific resources in a package CI Properties Editor Java-based Improved sorting, grouping, attributes, and description capabilities Application Mapping Application Signatures Automatically identify applications based on running processes Simplified application mapping of applications and their corresponding processes Significantly reduce time required to map applications based on process discovery Allow XML based configuration of application signatures Implemented at the probe level resulting in reduced amount of clutter in the UCMDB Process-to-Process (P2P) Relationship Mapping Discovery and mapping based on inter-process communication Ability to map relationships between processes Span across server ports and client ports used by the corresponding processes to display end-to-end communication Integrations Robust Federation Improvements Improved performance around federation capabilities Published SDK for creating custom federation adapters Ability to federate with external source without requiring a core UCMDB CI as an anchor Generic DB Adapter Ability to create a federation between UCMDB and an external RDBMS (Oracle, Microsoft SQL Server, or MySQL) without writing code Ability to configure DB Adapter to create mapping and reconciliation rules via XML CI Selection Java-based CI selector Improved CI selector search based on key words and CI types Available in multiple modules within the UCMDB application Available as a shared component for integration with other products (PPM, BPI, and others) Tuning Tuning improvements around shared memory management and utilization between core UCMDB engine and federation adapters APIs Federation SDK: Published SDK to develop custom federation adapters DDM Web Services API: Robust discovery API allowing functionality such as: Activating discoveries Deactivating discoveries Querying and Updating Domain data (including credentials) UI Improvements Performance and stability improvements around User Interface Improved look and feel and color scheme UI for LDAP integration Business Availability Center Documentation Topic-based documentation, which organizes information by concepts, tasks, reference information, and user interface descriptions, now available for all online Help guides. Portal pages, which facilitate location of information topics, now available for all online Help guides. Legal Notices © Copyright 2008 Mercury Interactive (Israel) Ltd. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The information contained herein is subject to change without notice. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. 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