PRB: PlateSpin Recon snapshot import fails with "The target snapshot file cannot be accessed"

  • 7970573
  • 16-Jul-2009
  • 26-Apr-2012

Environment

PlateSpin PowerRecon

Situation

This article discusses the failure of a PlateSpin Recon snapshot import with the error message:

The target snapshot file cannot be accessed

Resolution

This issue occurs when the folder or network share where the snapshot file resides does not grant Write access to the account running the PlateSpin Recon services.

To resolve this issue, grant Write access, to the folder or network location where the snapshot resides, to the account running the PlateSpin Recon services. 


If you have any questions regarding this article, please contact:  support@platespin.com