Slow SecureLogin Recognition for Specific Applications

  • 7940982
  • 20-Aug-2009
  • 26-Apr-2012


SecureLogin SSO
SSO 6.1 with FIXC0807001
All Installation ModesWin 32 Applications


Specific applications have slow securelogin recognition when application definitions are executed.


The following registry key can be implemented which minimises SecureLogin's time in waiting for a response.

HKLM\Software\Protocom\SecureLogin\SendMessageTimeoutValue DWORD

If registry key does not hold a value, the default is 5000 Milliseconds(5 Seconds)

Additional Information

Root Cause

As the target application creates the dialog window, SecureLogin requests the window title. By default SecureLogin will wait 5 Seconds for a response before moving to the next step. Depending on the window SecureLogin may request the title several times causing a delay.