Citrix passthrough authentication fails

  • 7940860
  • 19-Aug-2009
  • 26-Apr-2012

Environment

Novell SecureLogin


Situation

Passthrough authentication fails
SLCredman is listed first in the provider order
SecureLogin installed in an Active Directory environment with a Citrix client.
Native Citrix pass-through authentication is used

The user is prompted for their Windows credentials when they launch a published application (instead of being automatically logged on to the Citrix server)

Resolution

Citrix pass-through authentication will fail if SLCredman is listed first in the network providers.

Citrix recommends configuring the network provider order as per the following to resolve this issue:

HKLM\CurrentControlSet\Control\NetworkProvider\Order = LanmanWorkstation,PnSSon,Other Third Party Network Providers