User running Windows 2000 switched to AES encryption of SSO credentials (administrator set âUse AES for SSO data encryptionâ to âYesâ using SecureLogin preferences).
However, when they start SecureLogin on the workstation, the following error appears;
The encryption type selected is not supported on this platform. Please contact your system administrator.
AES encryption of SSO data is only supported on Windows XP or later. The Microsoft CryptoAPIâs that come with earlier versions of Windows do not support AES encryption.
Set âUse AES for SSO data encryptionâ to âNoâ or upgrade the workstation to Windows XP or later. In this case, since the organization has a mix of workstations and the user may move between workstations using different versions of Windows, the customer set the preference to No.
With AES set to No, 3DES encryption is used. 3DES is supported on both Windows 2000 and Windows XP.