Smart card is required for new Single Sign-on user message when logging on with a username and password.

  • 7940485
  • 19-Aug-2009
  • 26-Apr-2012

Environment

Novell SecureLogin SSO



Situation

When a user logs on with their Username and Password, SecureLogin loads and the following message appears;

Smart card is required for new Single Sign-on user.

Resolution

If the preferences for smart card support has been set, the user must have a smart card in order to start using SecureLogin.  When a user starts NSL for the first time, amongst other things, the encryption keys are generated for the user.