SecureLogin Error: The smart card does not contain any certificates that match the certificate selection criteria

Document ID:7940482
Creation Date:19-Aug-2009
Modified Date:26-Apr-2012
- Micro Focus Products:
  SecureLogin

Environment

Novell SecureLogin SSO

Situation

Error: The smart card does not contain any certificates that match the certificate selection criteria.
Smart card user fails to authenticate with certificate error when NSL loads

Resolution

Generally, this issue is caused by selecting to enforce smart card use when the users are not using smart cards. The certificate selection criteria is used by NSL to search for a valid certificate if SSO data is being used to encrypt SSO data. You should only set preferences relating to using smart cards if the user is a smart card user.