NSL changes made at the O or OU are not immediately pushed down to the workstations

  • 7940322
  • 19-Aug-2009
  • 26-Apr-2012

Environment

SecureLogin SSO

Situation

Changes made at the O or OU level do not immediately appear on the workstations' Novell Secure Login (NSL) clients.

Resolution

In Directory mode, if you want to force synchronization, you can right click the icon in the system tray and choose the following from the pop up menu;

Advanced -> Refresh Cache

This will force immediate synchronization. Closing and restarting the client will also force a cache refresh.

Changes made at the O or OU such as publishing new SSO enabled applications, changing preferences or creating password policies will appear on the local workstation.

Additional Information

In enterprise deployments where Directories such as Microsoft Active Directory and Novell eDirectory are used as the primary datastore for SecureLogin Single Sign-on (SSO) data such as applications that are SSO enabled, credentials (e.g. usernames and passwords) and preferences are encrypted and stored both in your organization’s corporate directory, and (optionally) in an offline cache on your workstation’s hard disk.

The cache is synchronized with the Directory when SecureLogin SSO loads (or is shut down). Once SecureLogin is running, the cache refresh interval setting determines how often data is synchronized between the Directory and the cache. By default it is set to 5 minutes but can be adjusted depending on your requirements.


Feedback service temporarily unavailable. For content questions or problems, please contact Support.