Applications and Password Policy tabs not appearing when accessing SecureLogin system tray icon

  • 7940299
  • 19-Aug-2009
  • 26-Apr-2012


SecureLogin SSO
All Versions
MS AD, LDAP, NT4, Citrix, Terminal Services


User installed SecureLogin in an Active Directory environment. They installed the client and are attempting to access the system tray icon to view the applications, applicaiton definitions, password policies etc. However, neither the Applications or Password Policies tabs appear when accessing the SecureLogin system tray icon.


Set the following to No and the tab will appear.

  • Disable advanced settings of Manage Logins

Additional Information

Root Cause

SecureLogin is extremely customizable and powerful and includes settings to help determine its behavior such as whether the icon appears in the system tray, whether users can view passwords, and whether they can view/edit scripts etc.

The user had set the following to Yes

  • Disable advanced settings of Manage Logins

This setting hides the Applications and Password Policies tabs to prevent users from accessing them. It is working as designed.