Environment
Situation
Question
What is the SecureLogin Single Sign-On icon in the system tray used for? What do all the menu items such as work offline, refresh cache etc do?
Resolution
Answer
When you right click on the system tray icon you are presented with a number of menu options. As well as choosing whether the icon is displayed or not, the system tray icon can be customized so you can control what users can and can’t see and what they have access.
You can choose whether they can view/edit/add their own scripts, change settings, view their passwords to applications, use wizards etc. From a support point of view it is useful so you can deactivate SecureLogin and manually logon to applications to troubleshoot.
It is also useful so users can view passwords to applications (if desired e.g. intensive care unit of a hospital who wish to plan for possible system failure), refresh cache (force synchronization with the Directory so it immediately reads new scripts and changes you have made), to change the passphrase, and to use other features such as the New Login wizard to allow users to setup multiple logons to an application.
The following setting, which can be defined at the OU level (e.g. OU=Users) in MMC or ConsoleOne, provides more information:
Standard Settings:
Display the system tray icon
During installation, you encountered a Post-Install screen that displayed the following options:
- Start SecureLogin now
- Start SecureLogin on Windows Startup
If you checked the Start SecureLogin on Windows Startup check box, SecureLogin places the SecureLogin icon on the system tray whenever you start the computer.
To prevent users from displaying and accessing the system tray icon, set this option to No. If you set the option to No and then refresh the data, the icon still remains active until you restart SecureLogin.
Default Value: Yes
System Tray Icon Menu Options
When you right click on the icon in the system tray, the following menu items display (some won’t display on earlier versions of SecureLogin). The SSO administrator can configure what you can and can’t see so if you are unable to perform certain tasks or see certain screens, check if these settings have been disabled.
Add Applications
Launches the SecureLogin Applications wizard.
Manage Logins
Opens the SecureLogin workstation tool User IDs tab.
New Login Wizard
Launches the Add New Login wizard so users can configure an application to logon using multiple accounts. For example, a user might logon to the Finance system sometimes as Administrator and others as Joe Citizen. SecureLogin might be globally configured to support one logon. Using this wizard, the user can add the second account and enable SSO logon as another user so they can choose who they would like to logon as when the application starts.
Advanced
Displays a further sub menu as per the four items in the table below.
Advanced Settings:
Change Preferences (formerly called Settings)
Opens the SecureLogin Settings tab.
Change Passphrase
Prompts the user to change their passphrase, after entering their current passphrase.
Refresh Cache
Synchronizes the SSO data stored in the Directory with the SSO data stored in the local cache.
Work Offline (or Work Online)
If the offline cache is enabled, switches between offline (using the encrypted cache on the hard disk) and online mode (using the Directory). By default, SecureLogin will always use online mode.
Other Options:
Active
Toggles whether SecureLogin is active or inactive. It will disable all SSO applications. The red cross over the SecureLogin icon in the system tray is the quickest way of determining if SecureLogin is active or inactive. A red cross signifies SecureLogin is inactive.
About
Displays development and version information (e.g. v6.0.100), and which mode the SecureLogin client is installed in (e.g. Active Directory, LDAP, eDirectory, NT etc.)
Log Off User
This is the same as logging the user off using the windows Start button.
Close
Closes SecureLogin.