Web application definition not running for a certain web site

  • 7940123
  • 19-Aug-2009
  • 26-Apr-2012

Environment

SecureLogin
SecureLogin SSO
All Versions
MS AD, LDAP, NT4, Citrix, Terminal Services


Situation

Issue

The web site was working perfectly but does not run anymore.

SecureLogin is active, SSO for Internet Explorer is active (other web applications are logging on using SSO) and the application has not been specifically disabled (using the Enabled check box).

Resolution

Cause

Either the application has been disabled by toggling the Enabled checkbox or the text or URL has changed.

Solution

Toggle the Enabled check box (make sure there is a tick in the Enabled box).