Error -260 starting Netware Administrator on workstation with SecureLogin installed

  • 7940101
  • 19-Aug-2009
  • 26-Apr-2012

Environment

SecureLogin
SecureLogin SSO
2.x, 3.0.x, 3.5.1x
Novell Netware, eDirectory


Situation

User installed the SecureLogin client and then installed the snapins for Netware Administrator. They started Netware Administrator and received error -260. In the list of error codes -260 is listed as

-260 BROKER_NO_DATA_STORES_LOADED

Resolution

To resolve the problem, remove SecureLogin from the computer, restart the workstation, and install SecureLogin in eDirectory mode.

Additional Information

Root Cause

The user right clicked on the SecureLogin client manager in the system tray icon and discovered SecureLogin was installed in Microsoft Active Directory mode.

The wrong version of SecureLogin is installed on the workstation for a Novell Directory environment. When the NWAdmin snapins for SecureLogin loaded they were not able to locate the data store and returned ""-260 No Data Store Loaded"".