Installing Controller on Source Fails: Failed to find out if .Net 2.0 is installed. Exception: The network path was not found.

  • 7921079
  • 12-Jun-2008
  • 02-May-2012

Environment

PlateSpin Forge 3.1 or later
PlateSpin Migrate 9.1 or later
PlateSpin Protect 10.1 or later
The source workload is running a Windows 2000, 2003/2003R2, or 2008/2008R2 Operating System

Situation

During the "Setting Up Controller on Source Server" -> "Setting Up Controller" step the replication/migration fails with the following error:

Failed to find out, if .Net 2.0 is installed. Exception: The specified network name is no longer available

Resolution

If Microsoft .NET Framework 2.0 Service Pack 2 is not installed on the source workload, installing it can resolve this error (this is a requirement on PlateSpin Migrate).  Otherwise, utilize the solutions below:

Solution 1:

1. Open the Computer Management Console:

Windows 200/2003/2003R2:

Right-click on My Computer and select Manage

Windows 2008/2008R2:

Open the Start menu, navigate to Adminsitrative Tools and select Computer Management

2. Expand Shared Folders
3. Click on Shares.  Verify if the IPC$ share is available

If the IPC$ share is not available, it needs to be shared.  The following shares are required by default both for adding a workload and during replications:

ADMIN$
IPC$
VolumeLetter$ - There should be a share available per volume, named for the volume letter (C$, F$, Q$, etc.)

Solution 2:

1. Open the Services console
2. Verify if the Remote Registry service is started
3. If the service is not started, start it.  The default state of the Remote Registry service is a Status of Started with a Startup Type of Automatic

Cause

When setting up a controller the PlateSpin server will utilize access via the IPC$ share and Remote Registry to determine if Microsoft .NET Framework 2.0 Service Pack 2 is installed.  If access to either of those items is denied, the PlateSpin server will fail to find out if .NET Framework 2.0 is installed, causing the replication/migration to fail.

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