Interpreting the error codes displayed on the system LCD screen of the Forge appliance

  • 7921054
  • 16-Apr-2008
  • 26-Apr-2012

Environment

Forge 1.0 and higher

Situation

The following article provides definitions of the error codes displayed on PlateSpin Forge appliance system LCD screen.

The error codes and their definitions are separated into categories depending on the source of the error.

Cable and Board Presence - Message Code: "x1Axx"
Message Code Message String Message Priority Message Comments Minimum Action Required to Remove Message from LCD System Phase When Event Can Occur?
E1A10 PDBPwrCable High PDB power cable to the planar is missing or bad and system will not power on. Failing device is reseated/replaced/repaired. Pre-Post
E1A11 PCIRsrConfig High PCI risers are not configured correctly; some invalid configurations prevent system power on. Failing device is reseated/replaced/repaired. Pre-Post
E1A12 PCIRsrMissing High One or all of the PCI risers is missing. This prevents system power on. Failing device is reseated/replaced/repaired. Pre-Post
E1A14 SAS Cable A Low SAS cable A is missing or bad. Failing device is reseated/replaced/repaired. Any
E1A15 SAS Cable B Low SAS cable B is missing or bad. Failing device is reseated/replaced/repaired. Any
E1A16 SAS Cable FB Low Flex bay SAS cable is missing or bad. Failing device is reseated/replaced/repaired. Any
E1A17 PwrCable FB Low Flex bay power cable is missing or bad. Failing device is reseated/replaced/repaired. Any
E1A18 PDBCtrl Cable High PDB control cable to the planar is missing or bad and system will not power on. Failing device is reseated/replaced/repaired. Any
Temperature - Message Code: "x11xx"
Message Code Message String Message Priority Message Comments Minimum Action Required to Remove Message from LCD System Phase When Event Can Occur?
E1114 Temp Ambient Med Ambient temperature has a reached a point outside of the allowed range. Temperature returns to allowable range. Any
E1116 Temp Memory High Memory has exceeded allowable temperature and has been disabled to prevent damage to the components. AC Cycle or SEL clear Any
Voltages - Message Code: "x12xx"
Message Code Message String Message Priority Message Comments Minimum Action Required to Remove Message from LCD System Phase When Event Can Occur?
E1210 CMOSBatt Low CMOS battery is missing or the voltage is outside of the allowable range. Failing device is reseated/replaced/repaired. Any
E1211 ROMBBatt Low PERC5I RAID battery charger has reported to the Server Management that the battery is either missing, can't charge the battery (possibly because of high temperatures), or the battery is bad. Failing device is reseated/replaced/repaired. Any
W1228 ROMBBatt< 24 hr Low This is a predictive failure warning message telling the user that the PERC5I RAID battery has less then 24 hours of charge left init. Battery charges to > 24 hours of sustained charge.  
 
Any
E1214 1.5VPwrGd High 1.5 VV voltage regulator has failed. AC Cycle or SEL clear Any
E1215 1.8VPwrGd High 1.8 VV voltage regulator has failed. AC Cycle or SEL clear Any
E1216 3.3VPwrGd High 3.3V voltage regulator has failed. AC Cycle or SEL clear Any
E1217 5VPwrGd High 5V voltage regulator has failed. AC Cycle or SEL clear Any
E1218 PCIRsr5VPwrGd High PCI Riser 5V voltage regulator has failed. AC Cycle or SEL clear  
 
Any
E1219 BackplanePwrGd High Backplane voltage regulator has failed. AC Cycle or SEL clear Any
E1221 Flex BayPwrGd High Flex Bay voltage regulator power good has failed. AC Cycle or SEL clear  
 
Any
E1222 VCACHE #PwrGd High VCACHE # voltage regulator has failed. AC Cycle or SEL clear Any
E1223 VRM #PwrGd High VRM # voltage regulator has failed. AC Cycle or SEL clear Any
E1225 ESB 1.5VPwrGd High ESB1.5 VV voltage regulator has failed. AC Cycle or SEL clear Any
E1226 PCIRsr1.5VPwrGd High PCI Riser 1.5 VV voltage regulator has failed. AC Cycle or SEL clear Any
E1227 LinearPwrGd High Linear voltage regulator(s) has failed. Represents status of multiple voltage regulators used in the video and LOM circuitry. AC Cycle or SEL clear Any
E1228 0.9VPwrGd High Memory VTT voltage regulator has failed. AC Cycle or SEL clear  
 
Any
E1229 CPU # VCORE High Processor # VCORE voltage regulator has failed. AC Cycle or SEL clear  
 
Any
E122A CPU VTTPwrGd High Processor VTT voltage regulator has failed. AC Cycle or SEL clear Any
E122B 0.9 V Over Voltage High 0.9 V regulator voltage has exceeded the allowable voltage range. AC Cycle or SEL clear Any
E122C CPU Power Fault High A voltage regulator failure was detected when the processor regulator(s) was enabled. AC Cycle or SEL clear Any
Fans - Message Code: "x13xx"
Message Code Message String Message Priority Message Comments Minimum Action Required to Remove Message from LCD System Phase When Event Can Occur?
E1310 RPM Fan ## Low RPM of fan ## is outside of the intended operating range. Fan RPM reading returns to a point inside of the intended operating range. Any
E1311 RPM Fan Mod #A Low RPM of fan A in the # module is outside of the intended operating range. Fan RPM reading returns to a point inside of the intended operating range. Any
E1311 RPM Fan Mod #B Low Same as above except for fan B of module #. Fan RPM reading returns to a point inside of the intended operating range.  
 
Any
E1311 RPM Fan Mod #C Low Same as above except for fan C of module #. Fan RPM reading returns to a point inside of the intended operating range. Any
E1311 RPM Fan Mod #D Low Same as above except for fan D of module #. Fan RPM reading returns to a point inside of the intended operating range. Any
E1313 Fan Redundancy Low The system is no longer fan redundant. Another fan failure would put the system at risk of over-heating. Fan redundancy is regained, which requires all fans to be operating within the intended operating range. Any
Processors - Message Code: "x14xx"
Message Code Message String Message Priority Message Comments Minimum Action Required to Remove Message from LCD System Phase When Event Can Occur?
E1410 CPU # IERR High Processor # has had an internal error (IERR), but this doesn’t always mean that CPU is the problem .There are a large variety of issues that cause an IERR. AC Cycle or SEL clear Any
E1414 CPU #Thermtrip High Processor # has encountered a Thermtrip(over-temperature) event. AC Cycle or SEL clear Any
E1418 CPU # Presence High Processor # is missing/bad and the system is in an unsupported configuration. AC Cycle or SEL clear  
 
Pre-POST
E141C CPU Mismatch High Processors are not compatible as defined by Dell .System is in an unsupported configuration. AC Cycle or SEL clear Pre-POST
E141F CPU Protocol High BIOS has reported a processor protocol error. AC Cycle or SEL clear POST, After POST
E1420 CPU Bus PERR High BIOS has reported a processor bus PERR (parity error). AC Cycle or SEL clear POST, After POST
E1421 CPU Init High BIOS has reported a processor initialization error. AC Cycle or SEL clear POST, After POST
E1422 CPU MachineChk High BIOS has reported a machine check error. AC Cycle or SEL clear POST, After POST
System Memory - Message Code: "x21xx"
Message Code Message String Message Priority Message Comments Minimum Action Required to Remove Message from LCD System Phase When Event Can Occur?
E2110 MBECrdx DIMM ## & ## High One of the DIMM's in the set implicated by "## & ##" has had a multi-bit error (MBE).If no memory riser is present the “Crdx” string is left out of the message. “x” is the memory riser, A-Z. AC Cycle or SEL clear POST, After POST
E2111 SBE Log DisableCrdx DIMM ## High BIOS has disabled memory single-bit error (SBE) logging and will not log anymore SBEE's until the system is rebooted.## represents DIMM implicated by BIOS .If no memory riser is present the “Crd x” string is left out of the message. “x” is the memory riser, A-Z. System reset POST, After POST
E2112 MemSpareCrdx DIMM ## High BIOS has spared the memory because it has determined the memory had too many errors.## represents DIMM implicated by BIOS. If no memory riser is present the “Crdx” string is left out of the message.“x” is the memory riser, A-Z. System reset  
 
POST, After POST
E2113 Mem Mirror Crd x DIMM ## & ## High BIOS has disabled memory mirroring because it has determined one half of the mirror has had too many errors. ## & ## represents DIMM pair implicated by BIOS. If no memory riser is present the “Crdx” string is left out of the message.“x” is the memory riser, A-Z. System reset POST, After POST
I2114 MemRaid Low BIOS Memory RAID Bank User action, sensor return to normal Any
I2115 MemAdded Card x Low Memory has been added while the system is running. AC Cycle or SEL clear Any
I2116 MemRemoved Low Memory has been removed while the system is running. AC Cycle or SEL clear Any
E2117 MemHot Plug Low Memory hot-plug operation has failed. AC Cycle or SEL clear Any
E2118 Fatal NBMemCRC High Northbound FBD CRC error on non-redundant entry. One of the connections in the FBD link on the Northbound (towards the MCH) side is "broken".This is determined by the MCH when two CRC errors have been detected twice in a row. AC Cycle or SEL clear POST, After POST
E2119 Fatal SBMemCRC High FBD alert on non-redundant entry. One of the connections in the FBD link on the Southbound (towards the AMB'son the FBDIMM's) side is "broken".This is determined by the MCH when two CRC errors have been detected twice in a row. AC Cycle or SEL clear POST, After POST
Power Supplies - Message Code: "x16xx"
Message Code Message String Message Priority Message Comments Minimum Action Required to Remove Message from LCD System Phase When Event Can Occur?
E1610 PS # Missing Low Power supply # was removed or is missing from the system. Failing device is reseated/replaced/repaired. Any
E1614 PS # Status Low Power supply # has failed. Failing device is reseated/replaced/repaired. Any
E1618 PS # Predictive Low Power supply # has a failure that predicts a power down event in this supply (i.e. power supply fan failure or power supply over-temp). Failing device is reseated/replaced/repaired.  
 
Any
E161C PS # Input Lost Low Power supply # is attached to the system but has lost its AC/DC input. Failing device is reseated/replaced/repaired. Any
E1620 PS #Input Range Low Power supply #'s AC/DC input is outside of the allowable range. Failing device is reseated/replaced/repaired. Any
E1624 PS Redundancy Low The power supply subsystem is no longer redundant. If the last supply fails the system will go down. Failing device is reseated/replaced/repaired. Any
E1625 PS AC Current Low The power supply input power is above the allowed amount for the power supply. Failing device is reseated/replaced/repaired. Any
BIOS - Message Code: "x17xx"
Message Code Message String Message Priority Message Comments Minimum Action Required to Remove Message from LCD System Phase When Event Can Occur?
E1710 I/O ChannelChk High BIOS has reported an I/O channel check. AC Cycle or SEL clear POST, After POST
E1711 PCI PERR B## D## F## High BIOS has reported PCI parity error on a component that resides in PCI configuration space at bus ##, device ##, function ##. AC Cycle or SEL clear POST, After POST
E1711 PCI PERR Slot # High BIOS has reported PCI parity error on a component that resides in slot #. Same as above.  
 
Same as above.
E1712 PCI SERR B## D## F## High BIOS has reported a PCI system error on a component that resides in PCI configuration space at bus ##, device ##, function ##. AC Cycle or SEL clear POST, After POST
E1712 PCI SERR Slot # High BIOS has reported a PCI system error on a component that resides in slot #. Same as above. Same as above.
E1714 Unknown Err Low BIOS has determined there has been an error in the system but is unable to determine its origin. AC Cycle or SEL clear POST, After POST
E171F PCIE Fatal Err B## D## F## High BIOS has reported a PCIe fatal error on a component that resides in PCI configuration space at bus ##, device ##, function ##. AC Cycle or SEL clear POST, After POST
E171F PCIE Fatal Slot # High BIOS has reported a PCIe fatal error on a component that resides in slot #. Same as above. Same as above.
Hard Drives - Message Code: "x18xx"
Message Code Message String Message Priority Message Comments Minimum Action Required to Remove Message from LCD System Phase When Event Can Occur?
E1810 HDD ## Fault Low Hard drive ## has had a fault as determined by the SAS subsystem. AC Cycle or SEL clear POST, After POST
E1811 HDD ##RbldAbrt Low Drive ## has had its rebuild aborted. AC Cycle or SEL clear POST, After POST
E1812 HDD ## Removed Low Drive ## has been removed from the system. System reset or device is reseated/replaced/repaired.  
 
POST, After POST
Miscellaneous- Message Code: "x19xx"
Message Code Message String Message Priority Message Comments Minimum Action Required to Remove Message from LCD System Phase When Event Can Occur?
I1910 Intrusion Low The chassis lid has been removed. Chassis lid is returned to the system. Any
I1911 >3ERRsChkLog N/A User must check the system event log (SEL) for the rest of the errors on the system .Thee LCD is limited to three error, warning, and/or informational messages at a time based on priority level. Less than 3 events to display on the LCD. Any
I1912 SEL Full Med System Event Log is full of events and because of this is unable to log anymore. You must clear the log in order for the Server Management controller to log any more events. AC Cycle or SEL clear  
 
Any
E1913 CPU & Firmware Mismatch Med Current version of BMC firmware is incompatible with the Woodcrest processor. AC Cycle or SEL clear POST
BIOS Progress Codes - Message Code: N/A
Message Code Message String Message Priority Message Comments Minimum Action Required to Remove Message from LCD System Phase When Event Can Occur?
N/A POWER N/A 0x01–System power-on. N/A Any
N/A MCODE N/A 0x02–CPU Microcode load. N/A Any
N/A CINIT N/A 0x03–Chipset Initialization. N/A Any
N/A MEMC N/A 0x04–Memory Configuration. N/A Any
N/A SBIOS N/A 0x05– BIOS shadow into memory. N/A Any
N/A PINIT N/A 0x06–Multiprocessor Initialization. N/A Any
N/A START N/A 0x07–POST processing start. N/A Any
N/A SMM N/A 0x08–System management interrupt (SMI) initialization. N/A Any
N/A PCIEN N/A 0x09–PCI Bus Enumeration & Video initialization. N/A Any
N/A VIDEO N/A 0x40–Display sign-on. N/A Any
N/A PCIC N/A 0x41–PCI Configuration. N/A Any
N/A OS N/A 0x7F–Give control to OS. N/A Any
N/A E2010 N/A 0x80–No memory installed in the system. N/A Any
N/A E2011 N/A 0x81–Memory detected but is not configurable .Error detected during memory configuration. Could be result of bad memory, mismatched memory or bad socket. N/A Any
N/A E2012 N/A 0x82–Memory configured but not usable. Memory sub-system failure. Could be the result of bad memory. N/A Any
N/A E2013 N/A 0x83–BIOS failed to copy its flash image into memory. Could be the result of bad memory. N/A Any
N/A E2014 N/A 0x84–CMOS failure. CMOS'S RAM not working. N/A Any
N/A E1215 N/A 0x05–DMA controller failure. N/A Any
N/A E1116 N/A 0x80–Interrupt controller failure. N/A Any
N/A E1217 N/A 0x07–Timer refresh failure. N/A Any
N/A E1218 N/A 0x28–Programmable interval timer error. N/A Any
N/A E0119 N/A 0x29–Parity error. N/A Any
N/A E122A N/A 0x2a–SIO failure. N/A Any
N/A E122B N/A 0x00b0–Keyboard controller failure. N/A Any
N/A E141C N/A 0x3c–System management interrupt (SMI) initialization failure. N/A Any
N/A E.11 N/A 0xC4–BIOS shutdown test failure. N/A Any
N/A E.11 N/A 0xC4–BIOS POST memory test failure. Could be the result of bad memory. N/A Any
N/A E141F N/A 0xC4–Dell remote access controller (DRAC) configuration failure. Check screen for the actual error message. N/A Any
N/A E0000 N/A 0xC4–CPU configuration failure. Check screen for the actual error message. N/A Any
N/A E1221 N/A 0xC4–Incorrect memory configuration. Memory population order not correct. Refer to the user guide. N/A Any
N/A E1222 N/A 22x–General failure after video. Check screen for the actual error message. N/A Any
BIOS Fatal Error Codes - Message Code: "x20xx"
Message Code Message String Message Priority Message Comments Minimum Action Required to Remove Message from LCD System Phase When Event Can Occur?
E2010 No Memory High 0x80 -- No memory installed in the system. System reset POST
E2011 MemConfigErr High 0x81 -- Memory detected but is not configurable. Error detected during memory configuration. Could be result of bad memory, mismatched memory or bad socket. System reset POST
E2012 Unusable Memory High 0x82 -- Memory configured but not usable. Memory sub-system failure. Could be the result of bad memory. System reset POST
E2013 Shadow BIOS Fail High 0x83 -- BIOS failed to copy its flash image into memory. Could be the result of bad memory. System reset POST
E2014 CMOS Fail High 0x84 -- CMOS failure. CMOS'S RAM not working. System reset POST
E2015 DMA Controller High 0x85 -- DMA controller failure. System reset POST
E2016 IntController High 0x86 -- Interrupt controller failure. System reset POST
E2017 Timer Fail High 0x87 -- Timer refresh failure. System reset POST
E2018 ProgTimer High 0x88 -- Programmable interval timer error. System reset POST
E2019 Parity Error High 0x89 -- Parity error. System reset POST
E201A SIO Err High 0x8A -- SIO failure. System reset POST
E201B KybdController High 0x8B -- Keyboard controller failure. System reset POST
E201C SMI Init High 0x8C -- System management interrupt (SMI) initialization failure. System reset POST
E201D Shutdown Test High 0xC0 -- BIOS shutdown test failure. System reset POST
E201E POSTMemTest High 0xC1 -- BIOS POST memory test failure. Could be the result of bad memory. System reset POST
E201F DRACConfig High 0xC2 -- Dell remote access controller (DRAC) configuration failure. Check screen for the actual error message. System reset POST
E2020 CPUConfig High 0xC3 -- CPU configuration failure. Check screen for the actual error message. System reset POST
E2021 Memory Population High 0xC4 -- Incorrect memory configuration. Memory population order not correct. Refer to the user guide. System reset POST
E2022 POST Fail High 0xFE -- General failure after video. Check screen for the actual error message. System reset POST
Special Exceptions - Message Code: "x10xx"
Message Code Message String Message Priority Message Comments Minimum Action Required to Remove Message from LCD System Phase When Event Can Occur?
E1000 Failsafe, Call Support Special Check System Event Log for critical failure details. AC Cycle or SEL clear Any


 

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