Environment
Forge 1.0 and higher
Situation
The following article provides definitions of the error codes displayed on PlateSpin Forge appliance system LCD screen.
The error codes and their definitions are separated into categories depending on the source of the error.
Cable and Board Presence - Message Code: "x1Axx" | |||||
Message Code | Message String | Message Priority | Message Comments | Minimum Action Required to Remove Message from LCD | System Phase When Event Can Occur? |
E1A10 | PDBPwrCable | High | PDB power cable to the planar is missing or bad and system will not power on. | Failing device is reseated/replaced/repaired. | Pre-Post |
E1A11 | PCIRsrConfig | High | PCI risers are not configured correctly; some invalid configurations prevent system power on. | Failing device is reseated/replaced/repaired. | Pre-Post |
E1A12 | PCIRsrMissing | High | One or all of the PCI risers is missing. This prevents system power on. | Failing device is reseated/replaced/repaired. | Pre-Post |
E1A14 | SAS Cable A | Low | SAS cable A is missing or bad. | Failing device is reseated/replaced/repaired. | Any |
E1A15 | SAS Cable B | Low | SAS cable B is missing or bad. | Failing device is reseated/replaced/repaired. | Any |
E1A16 | SAS Cable FB | Low | Flex bay SAS cable is missing or bad. | Failing device is reseated/replaced/repaired. | Any |
E1A17 | PwrCable FB | Low | Flex bay power cable is missing or bad. | Failing device is reseated/replaced/repaired. | Any |
E1A18 | PDBCtrl Cable | High | PDB control cable to the planar is missing or bad and system will not power on. | Failing device is reseated/replaced/repaired. | Any |
Temperature - Message Code: "x11xx" | |||||
Message Code | Message String | Message Priority | Message Comments | Minimum Action Required to Remove Message from LCD | System Phase When Event Can Occur? |
E1114 | Temp Ambient | Med | Ambient temperature has a reached a point outside of the allowed range. | Temperature returns to allowable range. | Any |
E1116 | Temp Memory | High | Memory has exceeded allowable temperature and has been disabled to prevent damage to the components. | AC Cycle or SEL clear | Any |
Voltages - Message Code: "x12xx" | |||||
Message Code | Message String | Message Priority | Message Comments | Minimum Action Required to Remove Message from LCD | System Phase When Event Can Occur? |
E1210 | CMOSBatt | Low | CMOS battery is missing or the voltage is outside of the allowable range. | Failing device is reseated/replaced/repaired. | Any |
E1211 | ROMBBatt | Low | PERC5I RAID battery charger has reported to the Server Management that the battery is either missing, can't charge the battery (possibly because of high temperatures), or the battery is bad. | Failing device is reseated/replaced/repaired. | Any |
W1228 | ROMBBatt< 24 hr | Low | This is a predictive failure warning message telling the user that the PERC5I RAID battery has less then 24 hours of charge left init. | Battery charges to > 24 hours of sustained charge. | |
Any | |||||
E1214 | 1.5VPwrGd | High | 1.5 VV voltage regulator has failed. | AC Cycle or SEL clear | Any |
E1215 | 1.8VPwrGd | High | 1.8 VV voltage regulator has failed. | AC Cycle or SEL clear | Any |
E1216 | 3.3VPwrGd | High | 3.3V voltage regulator has failed. | AC Cycle or SEL clear | Any |
E1217 | 5VPwrGd | High | 5V voltage regulator has failed. | AC Cycle or SEL clear | Any |
E1218 | PCIRsr5VPwrGd | High | PCI Riser 5V voltage regulator has failed. | AC Cycle or SEL clear | |
Any | |||||
E1219 | BackplanePwrGd | High | Backplane voltage regulator has failed. | AC Cycle or SEL clear | Any |
E1221 | Flex BayPwrGd | High | Flex Bay voltage regulator power good has failed. | AC Cycle or SEL clear | |
Any | |||||
E1222 | VCACHE #PwrGd | High | VCACHE # voltage regulator has failed. | AC Cycle or SEL clear | Any |
E1223 | VRM #PwrGd | High | VRM # voltage regulator has failed. | AC Cycle or SEL clear | Any |
E1225 | ESB 1.5VPwrGd | High | ESB1.5 VV voltage regulator has failed. | AC Cycle or SEL clear | Any |
E1226 | PCIRsr1.5VPwrGd | High | PCI Riser 1.5 VV voltage regulator has failed. | AC Cycle or SEL clear | Any |
E1227 | LinearPwrGd | High | Linear voltage regulator(s) has failed. Represents status of multiple voltage regulators used in the video and LOM circuitry. | AC Cycle or SEL clear | Any |
E1228 | 0.9VPwrGd | High | Memory VTT voltage regulator has failed. | AC Cycle or SEL clear | |
Any | |||||
E1229 | CPU # VCORE | High | Processor # VCORE voltage regulator has failed. | AC Cycle or SEL clear | |
Any | |||||
E122A | CPU VTTPwrGd | High | Processor VTT voltage regulator has failed. | AC Cycle or SEL clear | Any |
E122B | 0.9 V Over Voltage | High | 0.9 V regulator voltage has exceeded the allowable voltage range. | AC Cycle or SEL clear | Any |
E122C | CPU Power Fault | High | A voltage regulator failure was detected when the processor regulator(s) was enabled. | AC Cycle or SEL clear | Any |
Fans - Message Code: "x13xx" | |||||
Message Code | Message String | Message Priority | Message Comments | Minimum Action Required to Remove Message from LCD | System Phase When Event Can Occur? |
E1310 | RPM Fan ## | Low | RPM of fan ## is outside of the intended operating range. | Fan RPM reading returns to a point inside of the intended operating range. | Any |
E1311 | RPM Fan Mod #A | Low | RPM of fan A in the # module is outside of the intended operating range. | Fan RPM reading returns to a point inside of the intended operating range. | Any |
E1311 | RPM Fan Mod #B | Low | Same as above except for fan B of module #. | Fan RPM reading returns to a point inside of the intended operating range. | |
Any | |||||
E1311 | RPM Fan Mod #C | Low | Same as above except for fan C of module #. | Fan RPM reading returns to a point inside of the intended operating range. | Any |
E1311 | RPM Fan Mod #D | Low | Same as above except for fan D of module #. | Fan RPM reading returns to a point inside of the intended operating range. | Any |
E1313 | Fan Redundancy | Low | The system is no longer fan redundant. Another fan failure would put the system at risk of over-heating. | Fan redundancy is regained, which requires all fans to be operating within the intended operating range. | Any |
Processors - Message Code: "x14xx" | |||||
Message Code | Message String | Message Priority | Message Comments | Minimum Action Required to Remove Message from LCD | System Phase When Event Can Occur? |
E1410 | CPU # IERR | High | Processor # has had an internal error (IERR), but this doesn’t always mean that CPU is the problem .There are a large variety of issues that cause an IERR. | AC Cycle or SEL clear | Any |
E1414 | CPU #Thermtrip | High | Processor # has encountered a Thermtrip(over-temperature) event. | AC Cycle or SEL clear | Any |
E1418 | CPU # Presence | High | Processor # is missing/bad and the system is in an unsupported configuration. | AC Cycle or SEL clear | |
Pre-POST | |||||
E141C | CPU Mismatch | High | Processors are not compatible as defined by Dell .System is in an unsupported configuration. | AC Cycle or SEL clear | Pre-POST |
E141F | CPU Protocol | High | BIOS has reported a processor protocol error. | AC Cycle or SEL clear | POST, After POST |
E1420 | CPU Bus PERR | High | BIOS has reported a processor bus PERR (parity error). | AC Cycle or SEL clear | POST, After POST |
E1421 | CPU Init | High | BIOS has reported a processor initialization error. | AC Cycle or SEL clear | POST, After POST |
E1422 | CPU MachineChk | High | BIOS has reported a machine check error. | AC Cycle or SEL clear | POST, After POST |
System Memory - Message Code: "x21xx" | |||||
Message Code | Message String | Message Priority | Message Comments | Minimum Action Required to Remove Message from LCD | System Phase When Event Can Occur? |
E2110 | MBECrdx DIMM ## & ## | High | One of the DIMM's in the set implicated by "## & ##" has had a multi-bit error (MBE).If no memory riser is present the “Crdx” string is left out of the message. “x” is the memory riser, A-Z. | AC Cycle or SEL clear | POST, After POST |
E2111 | SBE Log DisableCrdx DIMM ## | High | BIOS has disabled memory single-bit error (SBE) logging and will not log anymore SBEE's until the system is rebooted.## represents DIMM implicated by BIOS .If no memory riser is present the “Crd x” string is left out of the message. “x” is the memory riser, A-Z. | System reset | POST, After POST |
E2112 | MemSpareCrdx DIMM ## | High | BIOS has spared the memory because it has determined the memory had too many errors.## represents DIMM implicated by BIOS. If no memory riser is present the “Crdx” string is left out of the message.“x” is the memory riser, A-Z. | System reset | |
POST, After POST | |||||
E2113 | Mem Mirror Crd x DIMM ## & ## | High | BIOS has disabled memory mirroring because it has determined one half of the mirror has had too many errors. ## & ## represents DIMM pair implicated by BIOS. If no memory riser is present the “Crdx” string is left out of the message.“x” is the memory riser, A-Z. | System reset | POST, After POST |
I2114 | MemRaid | Low | BIOS Memory RAID Bank | User action, sensor return to normal | Any |
I2115 | MemAdded Card x | Low | Memory has been added while the system is running. | AC Cycle or SEL clear | Any |
I2116 | MemRemoved | Low | Memory has been removed while the system is running. | AC Cycle or SEL clear | Any |
E2117 | MemHot Plug | Low | Memory hot-plug operation has failed. | AC Cycle or SEL clear | Any |
E2118 | Fatal NBMemCRC | High | Northbound FBD CRC error on non-redundant entry. One of the connections in the FBD link on the Northbound (towards the MCH) side is "broken".This is determined by the MCH when two CRC errors have been detected twice in a row. | AC Cycle or SEL clear | POST, After POST |
E2119 | Fatal SBMemCRC | High | FBD alert on non-redundant entry. One of the connections in the FBD link on the Southbound (towards the AMB'son the FBDIMM's) side is "broken".This is determined by the MCH when two CRC errors have been detected twice in a row. | AC Cycle or SEL clear | POST, After POST |
Power Supplies - Message Code: "x16xx" | |||||
Message Code | Message String | Message Priority | Message Comments | Minimum Action Required to Remove Message from LCD | System Phase When Event Can Occur? |
E1610 | PS # Missing | Low | Power supply # was removed or is missing from the system. | Failing device is reseated/replaced/repaired. | Any |
E1614 | PS # Status | Low | Power supply # has failed. | Failing device is reseated/replaced/repaired. | Any |
E1618 | PS # Predictive | Low | Power supply # has a failure that predicts a power down event in this supply (i.e. power supply fan failure or power supply over-temp). | Failing device is reseated/replaced/repaired. | |
Any | |||||
E161C | PS # Input Lost | Low | Power supply # is attached to the system but has lost its AC/DC input. | Failing device is reseated/replaced/repaired. | Any |
E1620 | PS #Input Range | Low | Power supply #'s AC/DC input is outside of the allowable range. | Failing device is reseated/replaced/repaired. | Any |
E1624 | PS Redundancy | Low | The power supply subsystem is no longer redundant. If the last supply fails the system will go down. | Failing device is reseated/replaced/repaired. | Any |
E1625 | PS AC Current | Low | The power supply input power is above the allowed amount for the power supply. | Failing device is reseated/replaced/repaired. | Any |
BIOS - Message Code: "x17xx" | |||||
Message Code | Message String | Message Priority | Message Comments | Minimum Action Required to Remove Message from LCD | System Phase When Event Can Occur? |
E1710 | I/O ChannelChk | High | BIOS has reported an I/O channel check. | AC Cycle or SEL clear | POST, After POST |
E1711 | PCI PERR B## D## F## | High | BIOS has reported PCI parity error on a component that resides in PCI configuration space at bus ##, device ##, function ##. | AC Cycle or SEL clear | POST, After POST |
E1711 | PCI PERR Slot # | High | BIOS has reported PCI parity error on a component that resides in slot #. | Same as above. | |
Same as above. | |||||
E1712 | PCI SERR B## D## F## | High | BIOS has reported a PCI system error on a component that resides in PCI configuration space at bus ##, device ##, function ##. | AC Cycle or SEL clear | POST, After POST |
E1712 | PCI SERR Slot # | High | BIOS has reported a PCI system error on a component that resides in slot #. | Same as above. | Same as above. |
E1714 | Unknown Err | Low | BIOS has determined there has been an error in the system but is unable to determine its origin. | AC Cycle or SEL clear | POST, After POST |
E171F | PCIE Fatal Err B## D## F## | High | BIOS has reported a PCIe fatal error on a component that resides in PCI configuration space at bus ##, device ##, function ##. | AC Cycle or SEL clear | POST, After POST |
E171F | PCIE Fatal Slot # | High | BIOS has reported a PCIe fatal error on a component that resides in slot #. | Same as above. | Same as above. |
Hard Drives - Message Code: "x18xx" | |||||
Message Code | Message String | Message Priority | Message Comments | Minimum Action Required to Remove Message from LCD | System Phase When Event Can Occur? |
E1810 | HDD ## Fault | Low | Hard drive ## has had a fault as determined by the SAS subsystem. | AC Cycle or SEL clear | POST, After POST |
E1811 | HDD ##RbldAbrt | Low | Drive ## has had its rebuild aborted. | AC Cycle or SEL clear | POST, After POST |
E1812 | HDD ## Removed | Low | Drive ## has been removed from the system. | System reset or device is reseated/replaced/repaired. | |
POST, After POST | |||||
Miscellaneous- Message Code: "x19xx" | |||||
Message Code | Message String | Message Priority | Message Comments | Minimum Action Required to Remove Message from LCD | System Phase When Event Can Occur? |
I1910 | Intrusion | Low | The chassis lid has been removed. | Chassis lid is returned to the system. | Any |
I1911 | >3ERRsChkLog | N/A | User must check the system event log (SEL) for the rest of the errors on the system .Thee LCD is limited to three error, warning, and/or informational messages at a time based on priority level. | Less than 3 events to display on the LCD. | Any |
I1912 | SEL Full | Med | System Event Log is full of events and because of this is unable to log anymore. You must clear the log in order for the Server Management controller to log any more events. | AC Cycle or SEL clear | |
Any | |||||
E1913 | CPU & Firmware Mismatch | Med | Current version of BMC firmware is incompatible with the Woodcrest processor. | AC Cycle or SEL clear | POST |
BIOS Progress Codes - Message Code: N/A | |||||
Message Code | Message String | Message Priority | Message Comments | Minimum Action Required to Remove Message from LCD | System Phase When Event Can Occur? |
N/A | POWER | N/A | 0x01–System power-on. | N/A | Any |
N/A | MCODE | N/A | 0x02–CPU Microcode load. | N/A | Any |
N/A | CINIT | N/A | 0x03–Chipset Initialization. | N/A | Any |
N/A | MEMC | N/A | 0x04–Memory Configuration. | N/A | Any |
N/A | SBIOS | N/A | 0x05– BIOS shadow into memory. | N/A | Any |
N/A | PINIT | N/A | 0x06–Multiprocessor Initialization. | N/A | Any |
N/A | START | N/A | 0x07–POST processing start. | N/A | Any |
N/A | SMM | N/A | 0x08–System management interrupt (SMI) initialization. | N/A | Any |
N/A | PCIEN | N/A | 0x09–PCI Bus Enumeration & Video initialization. | N/A | Any |
N/A | VIDEO | N/A | 0x40–Display sign-on. | N/A | Any |
N/A | PCIC | N/A | 0x41–PCI Configuration. | N/A | Any |
N/A | OS | N/A | 0x7F–Give control to OS. | N/A | Any |
N/A | E2010 | N/A | 0x80–No memory installed in the system. | N/A | Any |
N/A | E2011 | N/A | 0x81–Memory detected but is not configurable .Error detected during memory configuration. Could be result of bad memory, mismatched memory or bad socket. | N/A | Any |
N/A | E2012 | N/A | 0x82–Memory configured but not usable. Memory sub-system failure. Could be the result of bad memory. | N/A | Any |
N/A | E2013 | N/A | 0x83–BIOS failed to copy its flash image into memory. Could be the result of bad memory. | N/A | Any |
N/A | E2014 | N/A | 0x84–CMOS failure. CMOS'S RAM not working. | N/A | Any |
N/A | E1215 | N/A | 0x05–DMA controller failure. | N/A | Any |
N/A | E1116 | N/A | 0x80–Interrupt controller failure. | N/A | Any |
N/A | E1217 | N/A | 0x07–Timer refresh failure. | N/A | Any |
N/A | E1218 | N/A | 0x28–Programmable interval timer error. | N/A | Any |
N/A | E0119 | N/A | 0x29–Parity error. | N/A | Any |
N/A | E122A | N/A | 0x2a–SIO failure. | N/A | Any |
N/A | E122B | N/A | 0x00b0–Keyboard controller failure. | N/A | Any |
N/A | E141C | N/A | 0x3c–System management interrupt (SMI) initialization failure. | N/A | Any |
N/A | E.11 | N/A | 0xC4–BIOS shutdown test failure. | N/A | Any |
N/A | E.11 | N/A | 0xC4–BIOS POST memory test failure. Could be the result of bad memory. | N/A | Any |
N/A | E141F | N/A | 0xC4–Dell remote access controller (DRAC) configuration failure. Check screen for the actual error message. | N/A | Any |
N/A | E0000 | N/A | 0xC4–CPU configuration failure. Check screen for the actual error message. | N/A | Any |
N/A | E1221 | N/A | 0xC4–Incorrect memory configuration. Memory population order not correct. Refer to the user guide. | N/A | Any |
N/A | E1222 | N/A | 22x–General failure after video. Check screen for the actual error message. | N/A | Any |
BIOS Fatal Error Codes - Message Code: "x20xx" | |||||
Message Code | Message String | Message Priority | Message Comments | Minimum Action Required to Remove Message from LCD | System Phase When Event Can Occur? |
E2010 | No Memory | High | 0x80 -- No memory installed in the system. | System reset | POST |
E2011 | MemConfigErr | High | 0x81 -- Memory detected but is not configurable. Error detected during memory configuration. Could be result of bad memory, mismatched memory or bad socket. | System reset | POST |
E2012 | Unusable Memory | High | 0x82 -- Memory configured but not usable. Memory sub-system failure. Could be the result of bad memory. | System reset | POST |
E2013 | Shadow BIOS Fail | High | 0x83 -- BIOS failed to copy its flash image into memory. Could be the result of bad memory. | System reset | POST |
E2014 | CMOS Fail | High | 0x84 -- CMOS failure. CMOS'S RAM not working. | System reset | POST |
E2015 | DMA Controller | High | 0x85 -- DMA controller failure. | System reset | POST |
E2016 | IntController | High | 0x86 -- Interrupt controller failure. | System reset | POST |
E2017 | Timer Fail | High | 0x87 -- Timer refresh failure. | System reset | POST |
E2018 | ProgTimer | High | 0x88 -- Programmable interval timer error. | System reset | POST |
E2019 | Parity Error | High | 0x89 -- Parity error. | System reset | POST |
E201A | SIO Err | High | 0x8A -- SIO failure. | System reset | POST |
E201B | KybdController | High | 0x8B -- Keyboard controller failure. | System reset | POST |
E201C | SMI Init | High | 0x8C -- System management interrupt (SMI) initialization failure. | System reset | POST |
E201D | Shutdown Test | High | 0xC0 -- BIOS shutdown test failure. | System reset | POST |
E201E | POSTMemTest | High | 0xC1 -- BIOS POST memory test failure. Could be the result of bad memory. | System reset | POST |
E201F | DRACConfig | High | 0xC2 -- Dell remote access controller (DRAC) configuration failure. Check screen for the actual error message. | System reset | POST |
E2020 | CPUConfig | High | 0xC3 -- CPU configuration failure. Check screen for the actual error message. | System reset | POST |
E2021 | Memory Population | High | 0xC4 -- Incorrect memory configuration. Memory population order not correct. Refer to the user guide. | System reset | POST |
E2022 | POST Fail | High | 0xFE -- General failure after video. Check screen for the actual error message. | System reset | POST |
Special Exceptions - Message Code: "x10xx" | |||||
Message Code | Message String | Message Priority | Message Comments | Minimum Action Required to Remove Message from LCD | System Phase When Event Can Occur? |
E1000 | Failsafe, Call Support | Special | Check System Event Log for critical failure details. | AC Cycle or SEL clear | Any |