Change the IP address of machine hosting PlateSpin Migrate or Protect

  • 7920895
  • 29-Mar-2007
  • 04-Jun-2012

Environment

PlateSpin Migrate
PlateSpin Protect

Situation

After modifying the IP of the PlateSpin Migrate or PlateSpin Protect Server, jobs may fail to start or the Controller may not connect properly.

Resolution

When changing the IP address of A PlateSpin Migrate or PlateSpin Protect Server, the following steps are required to ensure the PlateSpin server continues to operate properly:
 
PlateSpin Migrate:
  1. Close the Migrate client
  2. Stop the PlateSpin Operations Framework Controller service
  3. Open the ..\PlateSpin Migrate Server\Web\web.config file with Notepad
  4. Ensure that the following string refers to the server as 'localhost':

    <add key="OperationsFrameworkServer" value="http://localhost:80/ofxweb" />

  5. Open the ..\PlateSpin Migrate Server\Controller\OfxController.exe.config file in Notepad
  6. Ensure that the following string refers to the server as 'localhost':

    <Heartbeat Interval="5" Server="http://localhost:80/ofxweb" SSLCertificateWarnings="Ignore" />

  7. Delete all files in the ..\PlateSpin Migrate Server\Controller\EventLog folder
  8. Restart the PlateSpin Operations Framework Controller service
PlateSpin Protect:
  1. Stop the PlateSpin Operations Framework Controller service
  2. Open the ..\PlateSpin Protect Server\Web\web.config file with Notepad
  3. Ensure that the following string refers to the server as 'localhost':

    <add key="OperationsFrameworkServer" value="http://localhost:80/ofxweb" />

  4. Open the ..\PlateSpin Protect Server\Controller\OfxController.exe.config file in Notepad
  5. Ensure that the following string refers to the server as 'localhost':

    <Heartbeat Interval="5" Server="http://localhost:80/ofxweb" SSLCertificateWarnings="Ignore" />

  6. Delete all files in the ..\PlateSpin Protect Server\Controller\EventLog folder
  7. Restart the PlateSpin Operations Framework Controller service