Incremental job hangs with a file causing an unexpected error

  • 7920843
  • 24-Jan-2007
  • 27-Apr-2012


PowerConvert 6.5 and higher



The following article discusses an issue where a scheduled incremental job hangs or goes into a recoverable error due to the target VM failing to boot with an error similar to the following:

File <filename> caused an unexpected error (43528) at
line 3963 in c:\srvtm\base\boot\setup\setup.c


The above error can occur if the target host is under heavy load during this point of the conversion. 


To resolve the issue, reboot the target VM to allow the incremental job to continue. 


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