Error 27502. Could not connect to Microsoft SQL Server ...

  • 7920804
  • 23-Oct-2006
  • 27-Apr-2012

Environment

PlateSpin Recon

Situation

 

During the install of PlateSpin Recon, the following error appears:

 

Resolution

The "Error 27502.  Could not connect to Microsoft SQL Server error..." will typically occur when using Microsoft SQL Server 2005 with PowerRecon.  By default, only the "shared memory" protocol is enabled.  To resolve this issue users need to manually enable the TCP/IP protocol in the SQL Server Configuration Manager.