Source Take Control fails: The file [filename].sys could not be found error

  • 7920503
  • 03-Mar-2006
  • 27-Apr-2012


PlateSpin Migrate
PlateSpin Protect



During the take control of source machine step, the following error appears when the source machine attempts to reboot under PlateSpin control:

The file <filename>.sys could not be found

The most common messages that a user will see are "The file lbrtfdc.sys could not be found " or "The file atdisk.sys could not be found ".




This error will typically occur if a txtsetup.sif file exists in the root of the boot/system drive of the source machine.  To prevent this error from occurring, please rename or move this file from the boot/system drive and then reboot the source machine.

The source machine should be able to boot under PlateSpin Control upon making the recommended change.