How to create a PlateSpin Flexible Image from Symantec's Backup Exec system restore

  • 7920400
  • 18-Oct-2005
  • 27-Apr-2012


PlateSpin PortabilitySuite, Migrate


The following article will outline the required procedures for creating a PlateSpin Flexible Image from a Raw Volume data created by Symantec's Backup Exec restore.

Note: Source workload must be discovered prior to importing data from a 3rd party image into Platespin image. This is not supported for Domain Controllers.


When restoring a system backup with Symantec's Backup Exec, some crucial files will be relocated by default. In order to use the restore output when creating a PlateSpin Flexible Image (from Raw Volume Data) the files must be relocated by the user prior to the image creation job. Here are some key points and steps to be taken:

  1. The backup of the source system must include the System State and the entire system drive.
  2. The Backup Exec restore must be redirected to a folder on the PlateSpin Image Server and must include the System State restore (Note - this article will use F:\restore\ as an example for a Backup Exec restore output folder).
  3. Once the restore process is completed the following steps must be completed before the image import process:

    a. Browse to F:\restore\System files\  - and copy all folders (.e.g. Windows, Program Files, Document and Settings, etc.) to the root of the restore folder (.e.g. F:\restore\) - when prompted for file overwrite click "Yes to all" as many times as needed until the copy is completed.

    b. Browse to F:\restore\Internet Information Services\WINDOWS\system32\  - and copy the inetsrv folder to F:\restore\WINDOWS\system32\ - when prompted for the file overwrite click "yes" for all files files

    c. Browse to F:\restore\Registry\ - and copy all files (e.g. default, SAM, Security, software, and system) to F:\restore\Windows\System32\CONFIG\ - these are the system registry files

    d. Once you have completed all the above steps you can remove the F:\restore\System files\, F:\restore\Internet Information Services\  and the F:\restore\Registry\ folders.
  4. Upon completion of the above steps use the restore directory (F:\restore\) as a Mapping path for the source's C drive during the PlateSpin Flexible Image creation.

For complete instructions on how to create PlateSpin Flexible Images using Raw Volume Data please refer to the PlateSpin User Guide.

For more information on Symantec's Backup Exec System State backup and restore features please refer to your Backup Exec documentation.