Environment
- AppManager 8.0.x
- Legacy AppManager for UNIX 7.0.1 Agent communicating to an AppManager 8.0.x management server as its non-primary management server.
Situation
Inflated PIOC queues causing delays in data collection and job execution when legacy 7.0.1 AppManager UNIX Agents communicate to AppManager 8.0.x management servers as their secondary management server.
Resolution
There are currently two known solutions:
- Upgrade to the current NetIQ UNIX Agent (7.1.0)
- Remove the secondary management server configured for the 7.0.1 AppManager UNIX Agent.
Cause
The cause is under investigation as of the writing of this article.
Additional Information
Formerly known as NETIQKB73389
Engineering is looking into long-term solutions to resolve this problem. If you have any additional questions, please feel free to contact NetIQ Technical Support.