Expired Windows Agent certificate (NETIQKB73282)

  • Document ID:7773282
  • Creation Date:28-Nov-2011
  • Modified Date:23-Jan-2012
    • Micro Focus Products:
      Secure Configuration Manager

Environment

This hotfix requires that you have one of the following agent versions:

NetIQ Security Agent for Windows 5.7

NetIQ Security Agent for Windows 5.7 Service Pack 1

NetIQ Security Agent for Windows 5.8

NetIQ Security Agent for Windows 5.8 Service Pack 1

Netiq Security Agent for Windows 5.8 Service Pack 2

Note: This hotfix modifies the \bin\vssca.pem file in the Vulnerability Manager program folder located in "C:\Program Files\NetIQ\VulnerabilityManager Agent". In a 64-bit OS, the folder will be located in "C:\Program files (x86)\Netiq\Vulnerability Manager Agent".

Situation

This hotfix updates the Netiq Security Agent for Windows certificate file which authenticates communication between the Windows agent and Secure Configuration Manager Core Services and enables a secure handshake when establishing a channel between the Windows agent and Core Services.
You must install this hotfix on all Windows agent computers to update the NetIQ Security Agent for Windows certificate file, which expires on August 19, 2012.
If you do not apply this hotfix before the certificate deadline, the Windows agents will shut down.

Resolution

Download hotfix 73282 from Netiq.com and apply.

Cause

Expired certificate causes communication error between agent and core

Additional Information

Formerly known as NETIQKB73282

You cannot install this hotfix on computers where you previously installed the agent with the SecurityAgentForWindows.msi file.  To get an .msi installation file for this hotfix, contact Technical Support.