How do I reset the Admin password in VPC? (NETIQKB73246)

  • 7773246
  • 10-Nov-2011
  • 10-Nov-2011

Environment

VigilEnt Policy Center 5.x

Situation

How do I reset the Admin password in VPC?

Can the Admin password in VPC be reset?

Resolution

To reset the Admin password:

  1. Use SQL Enterprise Manager to expand the PentaSafeVPC or NetIQVPC database.
  2. Expand the Properties table.
  3. Right-click and select Open Table > Return all Rows.
  4. Scroll down to the row labeled Admin_PW_Set.
  5. Delete this row.
  6. Close SQL Enterprise Manager.
  7. Restart your VigilEnt Policy Center service on the VPC server.
  8. Use the following URL: http://localhost:8080/VpcAdmin/resetToDb.jsp (casing is important) and hit Enter.
  9. Click OK in the upper left of the browser.
  10. Enter your new Admin password.
  11. Click Update.

Additional Information

Formerly known as NETIQKB73246