Attempting to run any program launches DRA setup the first time a user logs into the Citrix server. (NETIQKB73241)

  • 7773241
  • 08-Nov-2011
  • 08-Nov-2011

Environment

Directory & Resource Administrator 8.x

Situation

Attempting to run any program launches DRA setup the first time a user logs into the Citrix server.

Attempting to run any program launches DRA setup the first time a user logs into the Citrix server after installing DRA on the Citrix server.

Resolution

To resolve this issue, delete the 'OnePointAdmin' registry key from:

\hkey_local_machine\software\microsoft\windows nt\currentversion\terminal server\install\software\microsoft\windows\runonce

Warning: Using the Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. NetIQ Technical Support cannot guarantee that problems resulting from the incorrect use of the Registry Editor can be resolved. Make sure that you back up your Registry prior to making any changes.

Cause

A registry key called 'OnePointAdmin' exists in the following location: \hkey_local_machine\software\microsoft\windows nt\currentversion\terminal server\install\software\microsoft\windows\runonce, which contains a path to the DRA installation files.

Additional Information

Formerly known as NETIQKB73241