Environment
- Common Agent
- NetIQ Secure Configuration Manager
- NetIQ UNIX Security Agent
- NetIQ UNIX Agent 7.1+
Situation
A corrupt common agent database can result in errors such as these in the common agent logs:
PID:XXXX INFO Provider manager started
PID:XXXX ERROR Failed to load built-in registry provider factory. Error: invalid argument
PID:XXXX ERROR Failed to load built-in providers. Error: invalid argument
PID:XXXX INFO VigilEnt agent exited
PID:XXXX INFO Provider manager started
PID:XXXX ERROR Failed to load built-in registry provider factory. Error: invalid argument
PID:XXXX ERROR Failed to load built-in providers. Error: invalid argument
PID:XXXX INFO VigilEnt agent exited
Resolution
Rebuild VigilEntAgent (Common Agent) database
- ensure common agent (VigilEntAgent) isn't running.
- change to the <agent>/cmnagent/data directory
- cp unix.dict ..
- rm -rf *
- cp ../unix.dict .
- cd <agent>/cmnagent/script
- ./updatedb
Cause
A corrupt common agent database
Additional Information
Formerly known as NETIQKB73185