SCM UNIX Common agent database corrupted (NETIQKB73185)

  • Document ID:7773185
  • Creation Date:13-Sep-2011
  • Modified Date:13-Sep-2011
    • Micro Focus Products:
      Secure Configuration Manager

Environment

  • Common Agent
  • NetIQ Secure Configuration Manager
  • NetIQ UNIX Security Agent
  • NetIQ UNIX Agent 7.1+

Situation

A corrupt common agent database can result in errors such as these in the common agent logs:

PID:XXXX INFO Provider manager started
PID:XXXX ERROR Failed to load built-in registry provider factory. Error: invalid argument
PID:XXXX ERROR Failed to load built-in providers. Error: invalid argument
PID:XXXX INFO VigilEnt agent exited

Resolution

Rebuild VigilEntAgent (Common Agent) database

  1. ensure common agent (VigilEntAgent) isn't running.
  2. change to the <agent>/cmnagent/data directory
  3. cp unix.dict ..
  4. rm -rf *
  5. cp ../unix.dict .
  6. cd <agent>/cmnagent/script
  7. ./updatedb

Cause

A corrupt common agent database

Additional Information

Formerly known as NETIQKB73185