Environment
NetIQ AppManager 8.0
NetIQ Control Center 8.0
Situation
In Control Center, select a Knowledge Script or KSG Member, and open the properties. Select a value and click the Overrides ellipsis button to open the "select Override Value" dialog.
In this dialog, both the Name field and the Current Value field have drop-down buttons, but neither button functions.
Resolution
Name field: The drop down button is disabled to avoid loading of custom properties. When a large number of custom properties have been defined in AppManager, it can lead to a performance issue. The drop down button is available only while creating a new property, to allow the user to know what custom properties have already been defined. It will help the user to choose one of the values from the drop down list and alter its name, if necessary. For example: If a user has already defined one custom property named 'Exchange2k3_Admin' and would like to create similar property for Exchange 2k7, the user can choose this custom property and alter its name to 'Exchange2k7_Admin'. With this, the user needs to type just a single character.
Current value field: Current value is the value of the custom property on the computer where the Knowledge Script job is running. If the user is adding a custom property override to a Knowledge Script, they cannot specify a value for the custom property in the Current Value field. If the user is adding a custom property override to a Knowledge Script job, they can specify a value for the custom property in the Current Value field (Please refer to Help in Control Center for more information).
Value on All Computer: Displays the value of the custom property on all computers managed by the Control Center console. This information is useful if you are looking for a similarly configured computer so you can use the same override values for a parameter.
Cause
This behavior in the Control Center Console is by design.