Environment
NetIQ Aegis - All versions
Situation
How do I enable logging for the Aegis Business Service?
Resolution
To enable NetIQ Aegis Business Service logging, follow the process below:
- On the server hosting the NetIQ Aegis Business Services, open a command line prompt as Administrator.
- Type the following command to stop the NetIQ Aegis Business Services:
- NET STOP AegisBusinessServices
- Allow the service to stop completely.
- Type the following command in the same command line window:
- NET START AegisBusinessServices -noservice
- Allow for the service to restart.
- Logging is now enabled and the .nq1 files for the NetIQ Aegis Business Services can be found in the following location:
- {Install Drive}\Program Files\Aegis\bussrv\logs - On a 32 Bit install.
- {Install Drive}\Program Files(x86)\Aegis\bussrv\logs - On a x64 installation
To view these logs you will need a separate tool available from Technical Support, however for most situations sending the logs to support is all that is required.
Additional Information
Formerly known as NETIQKB73128