Operator Console crashing with Just-In-Time Debugger error. (NETIQKB73122)

  • 7773122
  • 03-Aug-2011
  • 04-Aug-2011

Environment

NetIQ Appmanager 7.0.X
NetIQ AppManager 8.0

Situation

Operator Console crashing with Just-In-Time Debugger error

Resolution

While some special characters may work without causing this crash, AppManager has not been certified to work with Knowledge Scriipts whose names contain special characters, so results when using special characters in Knowledge Script names may vary.

To permanently resolve this issue, please ensure that no Knowledge Scripts are named using any special characters.

Cause

The Operator Console will crash with a Just-In-Time Debugger error when an Action script is copied and renamed, or a new custom Knowledge Script is checked into the Operator Console, using a special character (such as '&', '%', and '$') in the name of the Knowledge Script.

Additional Information

Formerly known as NETIQKB73122