The development console will not open (NETIQKB73110)

  • 7773110
  • 29-Jul-2011
  • 04-Apr-2012

Environment

Security Manager 6.5.x

2008 R2

64 bit

Situation

When you try to open the development console on the Central computer you get an error that states the MMC snapin failed. If you try to go to the run line and type MMC and add a snapin, the development console does not show up in the list. The Central Computer is on a 2008 R2 64bit OS.

Resolution

1. Go to the run line and type MMC /32 and click ok.


2. Go to file | Add/Remove Snap-in


3.  Click add and select the development console and click add again.


4.  In the next window choose either a configuration group or a database.   Ok out of the MMC window.


5. In the newly opened development console, click file\save as


6. Replace the existing SM Development Console.msc in the C:\Program Files\NetIQ Security Manager\Event\MMC with the new one.

Cause

The current  SM Development Console.msc is corrupt or is missing some information. 

Additional Information

Formerly known as NETIQKB73110