NetIQ AppManager 7.0.x
NetIQ AppManager 8.x
Microsoft Windows 2008
Some agents may not be able to recieve jobs because IPv6 is enabled on the management server and the AllowMS registry has a management server name that cannot be resolved.
The following Microsoft article can be followed to make the changes to disable IPv6.
Restart the Machine after making these changes.
Sample from ListMS command if IPv6 is enabled. The '::1' indicates an IPv6 Address.
PrimaryMS => ::1 ManagementServer01
SecondaryMS => ManagementServer02 10.255.255.74
CurrentMS => ::1 ManagementServer01
JobRefcnt => 7
UseMS IP => 1
MSstatus => Up
Sendvia => ccm
SetMS Time => Wed Jul 20 13:36:45 2011