NetIQ Analysis Center 2.7.5
Microsoft Windows 7
Microsoft Windows Server 2008
When attempting to install the NetIQ Analysis Center 2.7.5 Console on a Windows 7 or Server 2008 (x64) machine, the installer fails with a 1628 error.
To correct this issue please follow the process listed below:
- Open Windows Explorer and navigate to C:\Program Files(x86)\Common Files
- Rename the folder titled InstallShield to InstallShield.old
- Run the Analysis Center installation package again.
This is caused by a faulty version of Windows Installer on the Windows 7 or Server 2008 machine. The problem is not an issue with the NetIQ Analysis Center installation package.
Formerly known as NETIQKB73102