Unable to drag and drop objects onto a Service Map using Currency Pack (NETIQKB73086)

  • 7773086
  • 05-Jul-2011
  • 12-Jul-2011

Environment

NetIQ AppManager 7.0.x

Situation

When using Control Center Currency Pack on a Windows 7 or Windows 2008 platform you are unable to drag and drop service map objects onto a service map.

Resolution

You must disable UAC on the system hosting the Control Center Console, in order to be able to properly interact with Service Maps in the Control Center Console.

The following Microsoft KB will assist you with how to turn off UAC.
http://windows.microsoft.com/en-US/windows-vista/Turn-User-Account-Control-on-or-off

Cause

Windows UAC is preventing the action from occuring.

Additional Information

Formerly known as NETIQKB73086

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