Unable to deploy AppManager Agent: user has not logged into the network. (NETIQKB73073)

  • 7773073
  • 01-Jul-2011
  • 12-Jul-2011


NetIQ AppManager 7.0.x


Unable to deploy AppManager Agent: The requsted opearation was not performed because the user has not logged into the network.


Change the Deployment Service to run under the localsystem account.  If the Deployment Service will not start, perform the following.

  1. Open a Command Prompt on the Deployment Service server.

  2. Navigate to the following directory:

    Program Files/Netiq/AppManager/Control Center/Bin/

  3. Execute the following command:

    deploymentservice /?

This will provide 2 options for the Deployment Service's impersonated authentication, Windows and SQL. Choose which option conforms best to your security policy, and from the same command prompt, perform the appropriate following command:

For Windows Authentication:

deploymentservice -setwindowsauth domain\user password

For SQL Authentication:

deploymentservice -setsqlauth username password

Once this has been completed, the Deployment Service should start normally, and Deployment Tasks should no longer fail with the above described error.


The NetIQ Deployment Service relies on impersonated authentication in order to work properly.

Additional Information

Formerly known as NETIQKB73073