Environment
VigilEnt Policy Center 5.x
Situation
How do I change the default license retention period in VPC?
How can I recover license seats for VPC for terminated users?
Is it possible to change the six month license retention for compliance in VPC?
How can I recover license seats for VPC for terminated users?
Is it possible to change the six month license retention for compliance in VPC?
Resolution
VPC has a built-in retention period of six months for licensing when a user either signs off on a policy or takes a quiz. Until the six month time period has elapsed, VPC will count any user account that has met this criteria toward licensing. This six month value is hard-coded to VPC and cannot be changed.
If more seats are needed for VPC, please contact your Sales Team to obtain addtional licensing.
Additional Information
Formerly known as NETIQKB73062