What is the correct order for stopping and/or starting the core Aegis services? (NETIQKB73021)

  • 7773021
  • 07-Jun-2011
  • 19-Aug-2014

Environment

NetIQ Aegis 3.x
NetIQ Aegis 2.x

Situation

What is the correct order for stopping and/or starting the core Aegis services and what does each service do?

Resolution

Service Stop Order -

If you need to stop the core Aegis services, please do so in the following order:
  1. NetIQ Aegis Activity Broker (dependency on the NetIQ Aegis Engine)
  2. NetIQ Aegis Correlation Engine (dependency on the NetIQ Aegis Engine)
  3. NetIQ Aegis Engine
  4. NetIQ Aegis Namespace Provider
  5. NetIQ Aegis Namespace Provider (pre-2.2)
  6. NetIQ Aegis Resource Management Namespace Provider
  7. NetIQ Aegis Business Services
NOTE: The NetIQ Aegis Business Services can be stopped at any time, as it operates independently of any of the other core Aegis services.

Service Start Order -

If you need to start the core Aegis services, please do so in the following order:
  1. NetIQ Resource Management Namespace Provider
  2. NetIQ Aegis Namespace Provider
  3. NetIQ Aegis Namespace Provider (pre-2.2)
  4. NetIQ Aegis Engine
  5. NetIQ Aegis Activity Broker (dependency on the NetIQ Aegis Engine)
  6. NetIQ Aegis Correlation Engine (dependency on the NetIQ Aegis Engine)
  7. NetIQ Aegis Business Services
NOTE: The NetIQ Aegis Business Services can be started at any time, as it operates independently of any of the other core Aegis services.
NOTE: The NetIQ Aegis Correlation Engine may start automatically, once the NetIQ Aegis Engine is started.  This is normal.  The NetIQ Aegis Engine may force the NetIQ Correlation Engine to start, if the Engine service has correlation work that needs to be performed.

Additional Information

Formerly known as NETIQKB73021

Aegis Services

A set of services on the Aegis Server computer that manage the workflows in production.

  • The NetIQ Aegis Engine (Aegis Engine) receives events from adapters and sends them to the Correlation Engine for evaluation. After the evaluation, the Aegis Engine initiates work items from process workflows and executes workflow activities. This service depends on the NetIQ Aegis Namespace Provider (current or pre-2.2) and the NetIQ Resource Management Namespace Provider.
  • The NetIQ Aegis Correlation Engine (Correlation Engine) receives events from the Aegis Engine and determines whether the events match any triggers.
  • The NetIQ Activity Broker (Activity Broker) allows the Aegis Engine to execute workflow activities. This service depends on the NetIQ Aegis Namespace Provider (current or pre-2.2).

Providers

A set of components on the Aegis Server computer that facilitate communication with the databases for both the BSL and the Aegis services.

  • The NetIQ Aegis Namespace Provider communicates with the Aegis database and runs Aegis adapters. This version of the Aegis Namespace Provider is present in both cluster and non-cluster environments.
  • The NetIQ Aegis Namespace Provider (pre-2.2) allows Aegis to run older versions of Aegis adapters that do not support clusters. This version of the Aegis Namespace Provider is not present in a cluster environment.
  • The NetIQ Resource Management Namespace Provider communicates with the Resource Management database.

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