Environment
NetIQ Secure Configuration Manager 5.8
NetIQ Secure Configuration Manager 5.9
NetIQ Secure Configuration Manager 6.0
Situation
How do I reset my adminstrator (admin) login for SCM?
Authentication error when logging into SCM because my credentials dont match.
Authentication error when logging into SCM because my credentials dont match.
Resolution
To resolve this issue a script must be run against the SQL database to reset the adminstrator password to '$secure$'. To obtain this information contact NetIQ Technical Support by calling 713-418-5555 or emailing support@netiq.com .
Cause
The password being used for the userid is not correct and will not authenticate.
Additional Information
Formerly known as NETIQKB72883