How do I add or update a Security Manager license? (NETIQKB72827)

There may be times when a user will need to add a license, add additional licenses, or remove and re-add a license. The procedure varies slightly depending on the situation. The steps are fairly straight forward if additional licenses are purchased and need to be added into Security Manager. However if the current license needs to be removed for any reason, then there additional steps required.

To add additional licenses to an existing license in Security Manager:

1. Launch the Monitor Console or Development Console.
   
2. Expand Configuration.
   
3. Click Global Settings.
   
4. Click Licenses in the right pane.
   
5. On the Action menu, click Properties.
   
6. Click Apply New Licenses.
   
7. Browse to or type the location of the new license file.
   
8. Click OK.

 

 

To remove the current license and add a new license.

1. Go to SQL Server Manager Studio run the following query: use onepoint delete license 

Note: the above query removes all of the licenses from your license table so be sure that any new or old licenses that need to be re-added are readily available. 

    2. Open Development Console. Instead of the development console opening, a license window will appear.

    3. Click Apply New Licenses.

    4. Browse to or type the location of the new license file.

    5. Click OK.

 

Formerly known as NETIQKB72827

Note:  Updating your license file does not require you to restart the computer for changes to take effect.

Note:  If the current license is a temp/trial type license and the user is trying to install a production license, they must first delete the current license.

Note:  Licenses for other apps that sit on top of Security Manager should be installed last. E.g. CGGP, CGW, etc.