Environment
hot fix 72812
Security Manager 6.5.3
Situation
Improves Central Computer Domain Handling -This Hotfix resolves an issue where if the central computer cannot communicate with an Active Directory network or domain, the NetIQ Security Manager Core service on the central computer does not start. (ENG303057)
Improves UNIX and iSeries Data Handling -This Hotfix resolves an issue where if the central computer receives a very large number of UNIX or iSeries real-time events in a short period of time, Security Manager may run out of memory and cause an exception. If Security Manager runs out of memory on the central computer, you can lose incoming UNIX or iSeries data.
After you apply this Hotfix, Security Manager can have a maximum of 100,000 events in the queue for processing, by default. If the queue receives more than 100,000 events, Security Manager generates a warning event with the identifier 31017 and stops receiving incoming UNIX or iSeries events until the queue drops to 50% of the configured maximum threshold. After the queue reaches 50%, Security Manager resumes receiving UNIX or iSeries events and generates a second 31017 event to indicate the Security Manager queue has resumed receiving events.
After you apply this Hotfix, when Security Manager reaches the maximum threshold and stops receiving events, you may still lose incoming data. However, this Hotfix allows the central computer to remain online and quickly resume receiving and processing real-time events once the queue drops to 50% of the threshold. (ENG305450)
For mo
Resolution
Installing This Hotfix
Complete the following steps to install this Hotfix on all central computers and computers with Security Manager Control Center installed.
Notes
When you apply Security Manager 6.5.3 Hotfix 72812 to a computer, the setup program automatically stops all Security Manager services and applications, including the OnePointActiveOpsDas COM+ application. After installing the Hotfix, the setup program restarts all stopped services and applications.
If you apply Security Manager 6.5.3 Hotfix 72812 to a computer and then install one or more additional Security Manager 6.5.3 components on that computer, the Security Manager 6.5.3 setup program installs the original Security Manager 6.5.3 files over any files modified by the Hotfix. After installing the new components, you must re-apply the Hotfix to the modified computer.
To install this Hotfix on Windows Server 2003 computers:
1. Log on to the central computer or Security Manager Control Center computer using an account that is a member of the local Administrators group.
2. Run the SM65300_Hotfix72812.msp file on the computer.
3. Follow the instructions in the setup program until you have finished installing the Hotfix.
4. Repeat Steps 1 through 3 for each central computer or Security Manager Control Center computer in your configuration group.
To install this Hotfix on Windows Server 2008 computers:
1. Log on to the central computer or Security Manager Control Center computer using an account that is a member of the local Administrators group.
2. Click the Start menu and navigate to the Command Prompt tool.
3. Right-click Command Prompt and select Run as administrator.
4. If User Account Control prompts you to confirm, click Yes.
5. In the command-line interface, type SM65300_Hotfix72812.msp and then press Enter.
6. Follow the instructions in the setup program until you have finished installing the Hotfix.
7. Repeat Steps 1 through 6 for each central computer or Security Manager Control Center computer in your configuration group.
Please contact us with your questions and comments. We look forward to hearing from you.
For detailed contact information, see the Support Contact Information Web site.