AppManager Agent installation package does not get checked-in during Control Center install (NETIQKB72732)

  • 7772732
  • 27-Dec-2010
  • 27-Dec-2010

Environment

NetIQ AppManager 7.0.x
Microsoft Internet Information Server 6
Microsoft Internet Information Server 7

Situation

AppManager Agent installation package does not get checked-in during Control Center install
New install of Control Center 7.0.4 does not contain NetIQ AppManager Windows Agent
Package Check-ins Fail for Packages Larger than 30 MB

Resolution

To work around this issue, increase the file size limit in IIS.

To increase the file size limit in IIS, complete the followign steps:

  1. Log on to the Deployment Web Service computer.

  2. Run the following command from the command prompt as an administrator:

    %windir%\system32\inetsrv\appcmd set config "Default Web Site/WebDepot" -section:requestFiltering -requestLimits.maxAllowedContentLength:60000000

    Changing the value to 60000000 doubles the default file size from 28.6 MB to 57.2 MB.

  3. Re-start the IIS service using the Services administrative tool.

Once those steps are done, re-attempt the package check-in that was previously failing.  The check-in should then succeed.

Cause

Some installations of Microsoft Internet Information Server (IIS) use file size limiters that will prevent large files (files larger than 28.6 Mb in size, like the AM Windows Agent) from being checked-in successfully.

Additional Information

Formerly known as NETIQKB72732

Feedback service temporarily unavailable. For content questions or problems, please contact Support.