What is the process for changing the domain for an all-in-one Aegis installation? (NETIQKB72716)

  • 7772716
  • 10-Dec-2010
  • 10-Dec-2010

Environment

NetIQ Aegis 2.1

Situation

What is the process for changing the domain for an all-in-one Aegis installation?

Resolution

  1. Log on to the Aegis Server computer with a local Administrator account.
  2. Start the Aegis Configuration Console, and then disable any running event schedules.
  3. Close the Aegis Configuration Console.
  4. Specify the new domain for the Aegis Server computer.
  5. Ensure the domain account you want to use as the Aegis service account has local Administrator privileges on the Aegis Server computer.
  6. Restart the computer.
  7. Log on to the Aegis Server computer with the Aegis service account.
  8. To assign the new service account as the database owner, complete the following steps:
    1. Start SQL Server Management Studio.
    2. In the Object Explorer pane, expand Databases.
    3. Right-click Aegis, and then click New Query.
    4. Type and execute the following query:
      • USE Aegis
      • EXEC sp_changedbowner "NewDomain\UserAccount"
    5. Right-click IQRM, and then click New Query.
    6. Type and execute the following query:
      • USE IQRM
      • EXEC sp_changedbowner "NewDomain\UserAccount"
    7. Close SQL Server Management Studio.
  9. Modify the following Aegis services to log on with the new service account:
      • NetIQ Aegis Activity Broker
      • NetIQ Aegis Engine
      • NetIQ Aegis Namespace Provider
  10. Open Registry Editor and complete the following steps:
    1. Expand HKLM\SOFTWARE\NetIQ\IQConnectHosts.
    2. Right-click the ComputerName:2219 key, and then click Rename.
    3. Replace the current computer name with the new fully qualified domain name. For example, ComputerName.NewDomain:2219.
    4. Expand HKLM\SOFTWARE\NetIQ\IQRM.
    5. In the right pane, open the hostLocator value.
    6. On the Edit String window, replace the current computer name with the new fully qualified domain name. For example, ComputerName.NewDomain:2219.
    7. Close Registry Editor.
  11. Start the Aegis Adapter Configuration Utility, and then complete the following steps:
    1. In the left pane, expand Aegis Configuration\Resource Management, and then click the computer.
    2. On the Resource Management tab, update the specified credentials with the new service account information.
    3. In the left pane, expand Aegis Configuration\Aegis Scheduler, and then click Service Account.
    4. On the Aegis Scheduler tab, enter the new password.
    5. Click Save All, and then click Close.
  12. In Windows Explorer, navigate to C:\Program Files\NetIQ\Aegis\bussrv\certs.
  13. Update the folder with the name of the Aegis Server computer to reflect the new fully qualified domain name. For example, ComputerName.NewDomain.
  14. Update domain inside conf files:
    1. Navigate to C:\Program Files\NetIQ\Aegis\bussrv.
    2. Open the ProcessGovernanceService.exe.config file, and then update all strings that contain the old domain name with the new domain.
    3. Navigate to C:\Program Files\NetIQ\Aegis\website.
    4. Open the Web.config file, and then update all strings that contain the old domain name with the new domain.
    5. Navigate to C:\Program Files\NetIQ\Aegis\ConfigConsole.
    6. Open the NetIQ Aegis Configuration Console.exe.config file, and then update all strings that contain the old domain name with the new domain.
  15. Start SQL Server Management Studio.
  16. In the Object Explorer pane, expand Databases\IQRM\Tables\IQRM.ManagementService\Columns.
  17. Open the Hostname column, and then update all values that contain the old domain name with the new domain.
  18. Restart the following Aegis services:
    • NetIQ Aegis Namespace Provider
    • NetIQ Aegis Engine
    • NetIQ Aegis Activity Broker
    • NetIQ Aegis Business Services
    • NetIQ Aegis Correlation Engine
  19. Click Start>All Programs>NetIQ>Aegis.
  20. Right-click NetIQ Aegis Operations Console, and then click Properties.
  21. In the URL field, update the value to include the new fully qualified domain name. For example, http://ComputerName.NewDomain/Aegis.
  22. Log on to the Aegis Configuration Console with an Administrator account.
  23. In the Tools group, click Options.
  24. In the left pane, click Configuration, and then click Global Administrator Settings.
  25. In the Aegis Web Server URL field, update the value to include the new fully qualified domain name. For example, http://ComputerName.NewDomain/Aegis.
  26. On the Options window, click OK.
  27. In the Navigation pane, click Security, and then click Users.
  28. Import the new user.

Additional Information

Formerly known as NETIQKB72716

This process is only valid for Aegis 2.1 installation that are all in one, and does not provide the process for a distributed installation domain change.