After running for a brief period, the Log Archive Server (LAS) stops unexpectedly (NETIQKB72628)

  • 7772628
  • 14-Oct-2010
  • 22-Oct-2010

Environment

Security Manager 6.5.2 and earlier

Situation

After running for a brief period, the Log Archive Server (LAS) stops unexpectedly

Resolution

Service Pack 3 (SP3) for Security Manager 6.5 corrects this issue. 

Click the following link to download Service Packs for Security Manager (Note: requires access to locked resources)
https://www.netiq.com/support/sm/extended/sp.asp

Cause

After starting the LAS, if the log archive server receives bad data from an agent computer and cannot successfully index the data or close the partition in which the data is stored, the indexing processes continue to run, consuming resources on the log archive server, until the NetIQ Security Manager Log Archive service stops unexpectedly.  This can occur after a time period of 15 minutes to 2 hours from when the LAS was started.

Additional Information

Formerly known as NETIQKB72628

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