CC_SyncObjTypes: failed to find @localmgid (-1) for MGGUID 69DE3D2B-C5E0-4397-AE31-1D67126A4EBD (NETIQKB72576)

  • 7772576
  • 08-Sep-2010
  • 19-Oct-2010

Environment

AppManager 7.0.x

Situation

Cache Manager in contant error state CC_SyncObjTypes: failed to find @localmgid (-1) for MGGUID 69DE3D2B-C5E0-4397-AE31-1D67126A4EBD
Cache Manager gets error with sync problems after modifying a repository or the repository has been moved/restored.
This was happening because some of the ManagementGroup information was not synced successfully to the QDB.

Resolution

The best solution is to remove the Member Servers from the Management Group and wait for the Cache Manager to clear, then re-add.

In Control Center, select the Enterprise Layout.

- Find the Management Group and right click then select properties.
- Select the Members tab and note down (the type and member); You will need the info to readd the Members.
- Proceed to remove the member.
- Restart the CQS Service and Wait about 3-5 mins for the synchronization to take place.  The error should clear.

To find out which management group is affected run the following queries:

select * from ManagementGroup where ManagementGroupID = 'xxxxxx' 

For instance in this scenario the mguid is 69DE3D2B-C5E0-4397-AE31-1D67126A4EBD, hence  run this query against the NQCCDB to find the name of the management group.

select * from ManagementGroup where ManagementGroupID = '69DE3D2B-C5E0-4397-AE31-1D67126A4EBD' 

Cause

Cache Manager gets error with sync problems after modifying a repository or the repository has been moved/restored.  This happening because some of the ManagementGroup information was not synced successfully to the QDB.

Additional Information

Formerly known as NETIQKB72576