Security Manager WebConsole will not launch when installed on W2K3 64-bit server (NETIQKB72555)

  • 7772555
  • 24-Aug-2010
  • 30-Mar-2012


Security Manager 6.5.X


If you recieve the errors below when trying to open the Security Manager web console on a Windows 2003 64-bit Operating System you need to switch between the 32-bit versions of ASP.NET 1.1 and the 64-bit version of ASP.NET 2.0 on a 64-bit version of Windows.

Microsoft VBScript runtime error '800a01ad'

ActiveX Component can't create object

/initalize.asp, line 11


ASP.NET 2.0, 64-bit version

To run the 64-bit version of ASP.NET 2.0, follow these steps:

 1. Click Start, click Run, type cmd, and then click OK.

 2.Type the following command to disable the 32-bit mode:
cscript %SYSTEMDRIVE%\inetpub\adminscripts\adsutil.vbs SET W3SVC/AppPools/Enable32bitAppOnWin64 0

 3.Type the following command to install the version of ASP.NET 2.0 and to install the script maps at the IIS root and under:
%SYSTEMROOT%\Microsoft.NET\Framework64\v2.0.50727\aspnet_regiis.exe -i

 4.Make sure that the status of ASP.NET version 2.0.50727 is set to Allowed in the Web service extension list in Internet Information Services Manager.
Note The build version of ASP.NET 2.0 may differ depending on what the currently released build version is. These steps are for build version 2.0.50727.

Additional Information

Formerly known as NETIQKB72555