Environment
NetIQ Secure Configuration Manager 5.8
NetIQ Secure Configuration Manager 5.8.1
Situation
You must follow a special procedure to uninstall this service pack on a 64-bit computer if you used the securityagentforwindows.msi file to upgrade the agent.
Resolution
To properly uninstall the NetIQ Security Agent for Windows uninstall the patched version (IE 5.8.1) with the .msi and then execute the uninstall of the base version (IE 5.8).
Run the uninstall on 5.8.1
Uninstall using ?SecurityAgentForWindows.msi? from the SP1.
msiexec /uninstall <SCM 5.8SP1 Folder>\SecurityAgentForWindows.msi
Then run the following uninstall on the base version 5.8
Uninstall using ?SecurityAgentForWindows.msi? from 5.8.
msiexec /uninstall <SCM 5.8 Folder>\SecurityAgentForWindows.msi
Cause
Additional Information