Unable to launch the SCM Core Services Configuration Utility. (NETIQKB72421)

  • 7772421
  • 25-Jun-2010
  • 29-Jun-2010


NetIQ Secure Configuration Manager 5.8

NetIQ Secure Configuration Manager 5.7


I get the following error when launching the Core Services Configuration Utility,



To resolve this issue go to the icon being executed to launch the Configuration Utility and right click and select properties.  In the properties window place your cursor in the path for Target.  Arrow through the path and verify that it matches the location of the file in the error message.  A default installation of SCM will have a file path that looks like this:

"C:\Program Files\NetIQ Secure Configuration Manager\Core Services\jre\bin\javaw.exe" -jar "C:\Program Files\NetIQ\Secure Configuration Manager\Core Services\lib\config.jar"

The path for your system may be a bit different if the product was installed in a directory other than the default.  Also validate that the file in the error message does exist in the directory structure of SCM.  If the file does not exist then there may be another problem and Technical Support will need to be contacted. 



The target location for the .jar file listed in the shortcut being executed is incorrect or the file is missing.

Additional Information

Formerly known as NETIQKB72421