AppManager for UNIX agent grays out in the console when using security level 1 or 2. (NETIQKB72411)

  • 7772411
  • 22-Jun-2010
  • 09-Jul-2010


NetIQ UNIX Agent 7.1


* Agent communications to the management server intermittently hangs when the computers are set to security level 1 or 2. (ENG286826)
* Agent stops sending data if character locale of the source differs from agent locale. (ENG288960)
* A non-root account installed the UNIX agent, but only the root account can change communication parameters. (ENG289365)


Apply Hotfix 72411 to your UNIX systems monitored by the 7.1 UNIX Agent.

You can install this hotfix using UNIX Agent Manager, or you can install manually on the local computer where you installed the UNIX agent.

To install this hotfix using UNIX Agent Manager:

  1. In the UNIX Agent Manager console, click Agent Manager.
  2. Click Hosts> Scan All Hosts to verify all agents are active and registered.
  3. Click Hosts> Patch Mgr.
  4. Click Load.
  5. Select the file and click Open.
  6. Select the computers where you want to install this hotfix.
  7. Select as the patch to install.
  8. Click Next.
  9. Click Begin Install.
  10. Verify successful installation in the results window.

To install this hotfix manually:

  1. Unizip the file
  2. Copy the /unix/data/updates/<operating system>/p71p15.tar file for your operating system and the /unix/data/updates/P71P15/wcPatch file to the PSHOME/netiq/bin directory on the computer where you want to install the hotfix. You can find the value for PSHOME in the /etc/vsaunix.cfg file on the target computer.
  3. Log on to the computer where you want to install the hotfix.
  4. Run the su command to switch to the root user account.
  5. Change to the PSHOME/netiq/bin directory.
  6. Run the command ./wcPatch APPLY p71p15.tar /tmp. You can use an alternate directory for temporary files by replacing /tmp with the directory you want to use.

Additional Information

Formerly known as NETIQKB72411