NetIQ AppManager Installation Fails With Internal Error 2203 (NETIQKB72343)

  • 7772343
  • 24-May-2010
  • 24-May-2010

Environment

AppManager 6.x

AppManager 7.x

Situation

Unable to install NetIQ AppManager components on a Windows 2003 or later.
When attempting to install NetIQ AppManager the following error message is received:

Error message:

Internal Error 2203
C:\WINDOWS\installer\xxxxxxxx.ipi, -2147024629

Resolution

To resolve this issue you must modify the ACL's to make sure that NTAUTHORITY\System has full control for the current user's %TEMP%dir or the extraction point for the installer. (most being system temp or user temp directories)

Cause

This problem is caused by the windows installer service and the fact that it is unable to  to access it's installation database specifically the ACL's on the current user's  %TEMP% folder that do not give NT Authority\System full access to the folder.

 

Additional Information

Formerly known as NETIQKB72343

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