Environment
NetIQ Analysis Center 2.7.x
Situation
NetIQ Analysis Center console reports ETL step 5 failure
ETL step 5 failure
ETL step 5 failure
Resolution
In order to correct this issue SQL queries need to be executed to identify and remove the problem data from the data mart.
Contact NetIQ Technical Support and reference KB Article Number NETIQKB72265 to obtain the queries and assistance with executing them.
Cause
The ETL step 5 failure may occur due to a problem with the way data is correlated to a machine name or if there is a duplicate machine name in the AppManager QDB repository.
Additional Information
Formerly known as NETIQKB72265
Contacting NetIQ Technical Support
Telephone: 1-713-418-5555 (United States)
+353 (0) 91-782-677 (Europe, Middle East, and Africa)
For other locations, see our Support Contact Information Web site at www.netiq.com/support
Support Web Site: www.netiq.com/support