Environment
NetIQ AppManager 7.0.25
NetIQ WinOS Module 7.5.159.0
Situation
Windows Application Event Log errors for 'SideBySide' appear after Windows Agent install completes successfully.
Errors appear in the WinOS_Install.log for a WinOS install that "completed successfully".
Resolution
You can download and install the missing VC++ 2005 redistributables from the following link:
Cause
NetIQ agent is missing the VC++ 2005 redistributables. As a result, Events similar to the following appear in the Application Event log:
Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 2/26/2009
Time: 4:45:05 PM
User: N/A
Computer: CHI2PFX02
Description:
Generate Activation Context failed for C:\Program Files (x86)\NetIQ\AppManager\bin64\NQPerfProvider4.exe. Reference error message: The manifest file contains one or more syntax errors.
These "SideBySide" errors appear for each com object installed.
The following can be found in the WinOS_Install.log
1235774713 ERROR: Failed to register file: C:\Program Files\NetIQ\AppManager\bin\qdotneta4.dll using command "regsvr32 /s "C:\Program Files\NetIQ\AppManager\bin\qdotneta4.dll""
1235774713 ERROR: Failed to register file: C:\Program Files\NetIQ\AppManager\bin\Qasynca4.dll using command "regsvr32 /s "C:\Program Files\NetIQ\AppManager\bin\Qasynca4.dll""
1235774713 ERROR: Failed to register file: C:\Program Files\NetIQ\AppManager\bin\qsnmpa4.dll using command "regsvr32 /s "C:\Program Files\NetIQ\AppManager\bin\qsnmpa4.dll""
1235774714 ERROR: Command failed: "C:\Program Files\NetIQ\AppManager\bin\NQPerfProvider4.exe" /RegServer
Additional Information
Contacting NetIQ Corporation
Please contact us with your questions and comments. We look forward to hearing from you. Sales Email: info@netiq.com
Telephone: 1-713-418-5555 (United States)
+353 (0) 91-782-677 (Europe, Middle East, and Africa)
For other locations, see our Support Contact Information Web site at www.netiq.com/support
Support Web Site: www.netiq.com/support