NT_ProcessUp KS does not allow you to use '-' in the process name (NETIQKB72233)

  • 7772233
  • 19-Apr-2010
  • 19-Apr-2010

Environment

NetIQ AppMananger 7.0.x

Situation

NT_ProcessUp KS does not allow you to use '-' in the process name

The NT_ProcessUp knowledge script does not allow certain characters to be used inside the process name. Windows, on the other hand, allows a greater variety of characters in the process names and as such we cannot monitor particular processes with the current script.

Resolution

You can self-correct this limitation by completing the following steps:

  1. Checkout the NT_ProcessUp knowledge script.
  2. Find the <Range> tag:

    <Range>_+.,abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ1234567890#</Range>

  3. Add the '-' sign to the range tag so that it looks like this:

    <Range>_+.-,abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ1234567890#</Range>

  4. Save the knowledge script and check it back in with a unique name if you do not wish to overwrite the original script.

Cause

The NT_ProcessUp script only allows the following characters in the process name:

_+.,abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ1234567890#

Windows allows more than just the above set of characters in the process names.

Additional Information

Formerly known as NETIQKB72233