Environment
NetIQ AppMananger 7.0.x
Situation
NT_ProcessUp KS does not allow you to use '-' in the process name
The NT_ProcessUp knowledge script does not allow certain characters to be used inside the process name. Windows, on the other hand, allows a greater variety of characters in the process names and as such we cannot monitor particular processes with the current script.
The NT_ProcessUp knowledge script does not allow certain characters to be used inside the process name. Windows, on the other hand, allows a greater variety of characters in the process names and as such we cannot monitor particular processes with the current script.
Resolution
You can self-correct this limitation by completing the following steps:
- Checkout the NT_ProcessUp knowledge script.
- Find the <Range> tag:
<Range>_+.,abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ1234567890#</Range> - Add the '-' sign to the range tag so that it looks like this:
<Range>_+.-,abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ1234567890#</Range> - Save the knowledge script and check it back in with a unique name if you do not wish to overwrite the original script.
Cause
The NT_ProcessUp script only allows the following characters in the process name:
_+.,abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ1234567890#
Windows allows more than just the above set of characters in the process names.
Additional Information
Formerly known as NETIQKB72233